Orthodontic Front Desk Administrator - Orthodontics of the North Shore - Danvers, MA

Job Overview We are seeking a dynamic and organized Orthodontic Front Desk Administrator to join our vibrant dental team! In this pivotal role, you will be the welcoming face of our practice, ensuring smooth daily operations and delivering exceptional customer service. Your energetic approach will help create a positive experience for patients from the moment they walk through our doors. This position offers an exciting opportunity to utilize your skills, multitask efficiently, and support both clinical and administrative functions in a fast-paced orthodontic environment. Duties Greet patients warmly and manage the front desk with enthusiasm, creating a friendly and professional atmosphere Answer multi-line phone systems promptly, providing accurate information and scheduling appointments with excellent phone etiquette Coordinate patient appointments Handle patient check-in and check-out processes, including verifying insurance information and updating records accurately Maintain professionalism in all interactions while managing phone etiquette and providing exceptional customer support Qualifications Experience with front desk operations including multi-line phone systems and appointment scheduling software Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Knowledge of dental or medical receptionist duties is advantageous; familiarity with orthodontic terminology is a plus Pay: $20.00 - $25.00 per hour Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Referral program Vision insurance Work Location: In person

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