Dental Office Receptionist (4+ year general dental experience required) - Lakeshore East Dental Arts - Chicago, IL

Patient Experience Concierge & Treatment Specialist – Lakeshore East Dental Arts The Vibe: We aren’t your typical dental office. We are top 1% Invisalign provider in the nation. We are a newer, high-tech boutique practice in Lakeshore East that treats patients like royalty (think Netflix with headphones; under-eye masks and zero wait times). We’ve mastered the art of dentistry; now we’re looking for a Superstar Concierge to master the art of the patient journey. Who You Are: You are the "Director of First Impressions." You’re high-energy, detail-oriented, and you view insurance coordination not just as paperwork, but as a way to help patients say "YES" to the health they deserve. You don’t just manage a schedule; you orchestrate a seamless day. Why Join Us? Top-Tier Pay: Excellent hourly compensation + Great Bonus Incentives. The Perks: 401k with Match, Medical, Paid Holidays, and Paid Parking (yep a Chicago dental unicorn!). The Culture: No glass partitions here. You’ll be part of a fun-loving, collaborative team where leadership actually wants you to succeed. Growth: We are growing fast. As we scale, your role and opportunities scale with us. Education: We really invest in our employees and continual learning is just part of our process. So we are looking for strong candidates that love to learn and grow. The Expert Stuff You Bring: Insurance Mastery: You know PPO in-network/out-of-network billing like the back of your hand. You can read an EOB and explain it to a patient with total clarity. The Closer: You have a track record of presenting treatment plans that lead to high case acceptance. Tech-Savvy: You’re comfortable with the latest tech (Dentrix Ascend experience is a major plus!). The Experience: You have significant experience in dental insurance and treatment coordinating (ideally 4+ years, but we value talent and "it" factor above all). Our Hours: Mon/Wed/Thu: 8am–5pm Tue: 10am–6pm Fri: 8am–2:30pm (Hello, early weekend!) Job Type: Full-time Pay: $25.00 - $28.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Free parking Health insurance Paid sick time Paid time off Paid training Experience: Dental: 4 years (Required) Work Location: In person

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