Dental Front Desk / Patient Care Coordinator - Bee Happy Pediatric Dentistry - Newton, MA

Experienced Dental Front Desk Coordinator Pay: $27.00–$32.00 per hour Job Type: Full-time / Part-time Work Location: In person – Newton, MA Bee Happy Pediatric Dentistry is looking for an experienced, dependable, and highly organized Dental Front Desk Coordinator to join our growing practice. We are looking for someone who already understands the flow of a dental front office, communicates confidently with patients and families, and takes ownership of their responsibilities. We offer a highly competitive compensation package for the Newton/Boston area , with compensation based on experience, qualifications, responsibilities, and overall contribution to the practice. We believe in recognizing strong team members and providing opportunities for both professional and financial growth. What We Offer $27.00–$32.00 per hour , based on experience and qualifications Additional earning potential based on performance and contribution to the practice Rotating extended weekends — approximately every other month, team members may receive a scheduled Friday through Monday off Paid holidays, including Thanksgiving, Christmas, and New Year’s Day Birthday benefit Continuing education and professional development opportunities Employee discount Free parking Opportunities for professional and financial growth as the practice grows Required Qualifications Minimum of 1–2 years of dental front-office experience required Experience with dental scheduling and appointment management Experience verifying dental insurance benefits Experience with billing, payments, and patient accounts Excellent customer service and communication skills Strong organizational and multitasking abilities Dependable, responsible, and able to consistently follow through Professional, positive, and team-oriented attitude Current CPR certification Preferred Qualifications Experience with Open Dental Strong knowledge of dental insurance and claim processing Experience presenting treatment estimates and discussing patient financial responsibilities Pediatric dental front-office experience Responsibilities Warmly greet patients and families and create an excellent first impression Answer phone calls professionally and efficiently Schedule and manage patient appointments Help maintain a productive and organized daily schedule Verify insurance benefits and communicate coverage information clearly Submit and follow up on dental insurance claims Collect payments and manage patient balances and accounts Present and explain treatment estimates and financial responsibilities Follow up on outstanding claims, balances, and unscheduled treatment Maintain accurate and organized patient records Communicate clearly and compassionately with parents and families Coordinate closely with the clinical team to help the daily schedule run smoothly Maintain an organized and professional front-office environment Who We Are Looking For We are looking for someone who is proactive, dependable, and takes ownership of their role . The right person recognizes what needs attention, manages priorities effectively, follows through without constant reminders, and understands how scheduling, insurance follow-up, collections, and excellent customer service contribute to the success of the entire practice. We especially value someone who is interested in building a long-term relationship with our practice , growing professionally, and becoming an important part of our team. At Bee Happy Pediatric Dentistry, every interaction matters. From the first phone call through checkout, we want our families to feel welcomed, respected, and genuinely cared for. If you are an experienced dental front-office professional looking for a position where your contribution is valued and your growth is recognized, we would love to hear from you. Please submit your resume along with a brief introduction describing your dental front-office experience and what you are looking for in your next position. Pay: $27.00 - $32.00 per hour Expected hours: 40.0 per week Benefits: Continuing education credits Employee discount Free parking Paid training Work Location: In person

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