Orthodontic Treatment Coordinator - Gluck Orthodontics - Nashville, TN

Job description: At Gluck Orthodontics, we believe a confident smile can change someone’s life. For over 40 years, our privately owned orthodontic practice has been helping Nashville families feel great about their smiles while delivering Legendary Service. We’re looking for a Treatment Coordinator who enjoys connecting with people, building relationships, and helping patients confidently move forward with orthodontic treatment. This role is not a front desk position. Instead, you’ll guide new patients through consultations, explain treatment and financial options, and help them feel excited about starting their smile journey. What You’ll Do: You’ll play a key role in helping patients turn their excitement about a better smile into starting treatment. Responsibilities include (but are not limited to): Welcoming new patients and creating a great first impression Leading patients and parents through the consultation process with confidence Clearly presenting treatment options and helping patients understand the value of orthodontic care Presenting financial options and confidently guiding patients to start treatment Following up with patients to convert pending cases into starts Managing insurance benefits and simplifying financial conversations Communicating via phone, email, and text in a professional and engaging manner Taking clinical records (photos, digital scans) and X-rays (or obtaining licensure with our support) Strengthening referral relationships and contributing to practice growth Delivering the Legendary Gluck Experience every step of the way Who We’re Looking For We are seeking a high-energy, results-driven professional who thrives in a role where relationships + communication + influence = success. The ideal candidate: Has a proven ability to build trust and influence decisions Is confident discussing finances, value, and asking for the “yes” Is a self-starter who takes initiative and ownership of outcomes Can think quickly and make smart decisions that benefit both the patient and the practice Is goal-oriented and motivated by performance, not just activity Brings positive energy and elevates the team environment Thrives in a team-first culture while taking accountability for results Is tech-savvy and comfortable learning new systems This role is best suited for someone who enjoys working toward goals and being measured on performance. If you take pride in helping people make confident decisions—and don’t shy away from conversations about money and value—you’ll thrive here. Sales experience is highly valued. Dental or orthodontic experience is a plus—but we will train the right person. Why Join Our Team 4-day workweek (Mon–Th + 1 Fri morning/month) Consistent hours: M/Tu 8–5, W/Th 7–4, F 8–12 One Location: No bouncing around Amazing Team: Supportive, fun, and hardworking coworkers Established private practice with an excellent reputation Bonus opportunities tied to results Compensation & Benefits $22–$28/hour + performance-based bonuses 34–36 hours/week 401(k) + match, PTO, employee discounts Professional development opportunities No weekends Let’s Talk! If you’re someone who loves connecting with people, thrives in a results-driven role, and wants to grow within a respected orthodontic practice—we want to hear from you. Apply today and tell us a little about yourself. Pay: $22.00 - $28.00 per hour Expected hours: 34.0 – 36.0 per week Benefits: 401(k) 401(k) matching Employee discount Paid time off Work Location: In person

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