Permanent Dental Receptionist / Front Desk Job in Phoenix, AZ

We are seeking a Treatment Coordinator to join our dental clinic team. The ideal candidate will play a crucial role in managing patient care plans, coordinating treatment schedules, and ensuring compliance with HIPAA regulations. This position requires strong communication skills and the ability to work efficiently in a fast-paced environment while maintaining a high level of patient satisfaction.
Responsibilities
- Coordinate patient treatment plans and ensure all necessary documentation is completed accurately.
- Presenting treatment plans to patients with high case acceptance.
- Manage patient appointments and follow-up schedules to book treatment plans.
- Maintain and update medical records in compliance with HIPAA regulations.
- Assist patients with understanding their treatment options and financial responsibilities, including medical billing processes.
- Collaborate with dental professionals to ensure seamless communication regarding patient care.
- Provide support as a medical receptionist, greeting patients and managing inquiries in person and over the phone.
- Ensure that all necessary information is collected for Medicare and other insurance claims processing.
Skills
- Proficient in Dentrix dental softeware for managing patient records and scheduling.
- 3 years of previous experience as a treatment coordinator in a dental clinic or similar healthcare setting .
- Knowledge of dental billing practices and familiarity with PPO dental insurance plans.
- Strong organizational skills with attention to detail for maintaining accurate dental records.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work collaboratively within a team environment while managing multiple tasks efficiently.
- Must be a team player with a postive attuitde.
Hours are Monday 7-3/4, Tuesday 9-5, Wednesday 7-4, Thursday 7-3, Friday 8-1
Please apply in Pricess and or send a resume to eschima@dentalhomeaz.com
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