Dental Patient Coordinator - Lepine Dentistry - Swansea, MA

Benefits: 401(k) matching Company parties Competitive salary Dental insurance Free food & snacks Free uniforms Parental leave Vision insurance 401(k) Employee discounts Health insurance Paid time off About the Role: 508dentist is looking for a friendly, organized, and dependable Patient Care Coordinator/Receptionist to become the welcoming face of our practice! If you’re a professional, positive, and personable team player with excellent communication skills and a genuine passion for helping people, we’d love to meet you. We’re looking for someone who is reliable, trustworthy, detail-oriented, and committed to creating a warm and positive experience for every patient. This is a full-time opportunity to join a supportive, patient-focused dental team where you’ll play an important role in keeping our practice running smoothly and making every patient feel valued and cared for. At 508dentist, we believe that the front desk is more than just a first point of contact—it’s where lasting patient relationships begin. If you enjoy connecting with people, staying organized, working as part of a team, and making a meaningful difference in someone’s day, you could be a great fit for our work family! Responsibilities: Greet and check in patients, creating a warm and welcoming front office environment Schedule, confirm, and manage patient appointments using dental practice management software Answer incoming calls, respond to patient inquiries, and route messages appropriately Verify dental insurance benefits and assist patients with coverage questions Process patient check-out, collect co-pays, and handle billing transactions Maintain accurate and up-to-date patient records and demographic information Coordinate treatment plans and follow up with patients to encourage appointment compliance Requirements: Prior experience in a dental or medical front office setting preferred Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar) Knowledge of dental insurance verification and billing processes Excellent verbal and written communication skills Strong organizational skills with the ability to multitask in a fast-paced environment Professional, compassionate, and patient-centered demeanor High school diploma or equivalent required About Us: 508dentist is a well-established general practice with multiple locations, dedicated to providing the highest quality dental care to our community. With a focus on patient care and customer service, we value our experienced team of professionals who are willing and are committed to delivering exceptional dentistry to our patients and families. At 508dentist, we enjoy what we do, and our top priority is to ensure that each patient is welcomed by a smile and leaves the office with a smile. Are you ready to join our work family and help us to provide the best dental care for our patients? We would love to show you why working at 508dentist is the best next step in your professional journey.

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