Dental Patient Care Coordinator - McRae Dental - Meridian, ID

Patient Care Coordinator (Front Desk) — McRae Dental Meridian, Idaho | Part-Time | Monday-Friday, 9:00 AM-2:00 PM | Oppertunity to transition to full time for the right candidate At McRae Dental, the front desk is more than checking patients in and answering phones, it's where every patient's experience begins. We're looking for a friendly, organized, and dependable Patient Care Coordinator who enjoys helping people, keeps things running smoothly, and makes every patient feel welcomed from the moment they walk through our doors. Our team believes dentistry is about more than teeth. We focus on building lasting relationships with our patients while providing high-quality, compassionate care in a positive and supportive environment. About McRae Dental McRae Dental is a family-focused, modern dental practice serving the Meridian community. We combine advanced technology with personalized care to create an experience that feels comfortable, welcoming, and efficient for every patient. Our team is close-knit, hardworking, and committed to helping one another succeed. Position Overview As the first point of contact for our patients, you'll play a vital role in keeping our front office running smoothly while creating a positive experience from the first phone call to checkout. We're looking for someone who is confident, detail-oriented, and enjoys building relationships with patients. What You'll Do Welcome and greet patients with a warm, professional attitude. Answer incoming phone calls and assist patients with scheduling and questions. Schedule and confirm upcoming appointments while helping maintain an organized daily schedule. Check patients in and out efficiently. Ensure all required health history forms, consents, and paperwork are completed before appointments. Pull insurance breakdowns in Dentrix and verify patient insurance information before visits. Contact patients when insurance information needs to be updated or clarified. Maintain accurate patient records within Dentrix. Support smooth communication between the front office and clinical team. Keep the reception area clean, organized, and welcoming. Help create a positive, organized experience for every patient who visits our office. What We're Looking For Previous dental front office experience is preferred, but willing to train the right person Experience with Dentrix is preferred. Friendly, professional, and dependable. Strong communication and customer service skills. Excellent organizational skills and attention to detail. Comfortable using computers and learning new technology. Ability to multitask and stay organized in a fast-paced environment. Professional appearance and demeanor. Someone who enjoys working as part of a team and takes pride in providing excellent patient care. What We Value Kindness Accountability Teamwork Integrity Attention to Detail Patient-First Service Schedule Part-Time Monday-Friday 9:00 AM-2:00 PM Approximately 25 hours per week, potential to work up to 36-40 hours a week. Pay $18.00 - $24.00 per hour , depending on experience. Why Join McRae Dental? Supportive, team-oriented workplace Paid training Opportunities for growth within the practice Employee dental care discounts Consistent weekday schedule with afternoons and evenings free How to Apply: If you are passionate about providing excellent patient care and are ready to join a dedicated team, we would love to hear from you! Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 25.0 – 36.0 per week Benefits: 401(k) matching Dental insurance Employee discount Free parking On-the-job training Paid orientation Paid sick time Vision insurance Experience: Patient care: 3 years (Preferred) Work Location: In person

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