Dental Front Office - Patient Care Coordinator - Country Day Dental - Fort Worth, TX

Full-Time | Fort Worth, TX – Clearfork Schmidgall Dental Aesthetics is looking for an exceptional Patient Care Coordinator to join our front office team. We’re looking for someone who genuinely loves working with people, communicates exceptionally well, and takes pride in creating an outstanding experience from the very first phone call. Located in Clearfork, our state-of-the-art dental practice specializes in cosmetic, complex, implant, and comprehensive general dentistry . We are a 100% fee-for-service practice and are committed to providing exceptional dentistry without compromising the quality of care or the patient experience. What You'll Do As a Patient Care Coordinator, you’ll play an important role in helping patients navigate their experience with our practice. Responsibilities include: Providing an exceptional experience for new and existing patients Answering phones and communicating confidently and professionally with patients Scheduling and coordinating patient appointments Checking patients in and out Presenting treatment plans and helping patients understand next steps Verifying insurance benefits and coverage Assisting with billing and insurance claim follow-up Maintaining accurate patient and scheduling information Supporting the front office team wherever needed to keep the practice running smoothly Who We're Looking For The right person for this position is someone who loves people and genuinely wants to make a difference in their lives. You communicate naturally and confidently, both in person and over the phone. You're articulate, personable, and able to read different personalities and adjust your communication style accordingly. You're also someone who: Takes ownership of your responsibilities Is organized and highly attentive to detail Enjoys a busy, fast-paced environment Follows through and doesn't let things fall through the cracks Pursues excellence because doing things well matters to you Is proactive and willing to help the team without being asked Is dependable and consistently shows up ready to contribute Reliability is especially important in this role. Our patients and our team depend on the person in this position every day. Experience & Qualifications 2+ years of customer service experience required 2+ years of dental front office experience strongly preferred Experience with treatment presentation and dental insurance preferred Open Dental experience preferred Excellent verbal and written communication skills Strong organizational and multitasking abilities Why Schmidgall Dental Aesthetics? We are not your average dental office. Many members of our team have been with the practice for 10+ years and are exceptional at what they do. We are a close-knit group of down-to-earth, focused people who take tremendous pride in our work and in taking care of one another. As a 100% fee-for-service practice, we are not contracted with any dental insurance plans. This allows us to maintain our focus on what matters most: providing exceptional care and doing what we believe is best for our patients. We take pride in the culture we've built, the life-changing dentistry we provide, and creating an environment where talented people can do meaningful work at a high level. Interested in Joining Our Team? If your skills and values align with what we're looking for and you're ready for a dental position that offers a meaningful blend of purpose, relationships, and professional excellence , we'd love to hear from you. Please apply through Indeed and include a resume and cover letter. One last thing: Somewhere in your cover letter, tell us your favorite Starbucks drink or favorite ice cream flavor. We read every application, and attention to detail matters here. Job Type: Full-time Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Experience: Customer service: 2 years (Preferred) Dental office: 2 years (Preferred) Ability to Commute: Fort Worth, TX 76109 (Required) Work Location: In person

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