Front Office & Treatment Coordinator / Dental Assistant (Hybrid Role) - SPRINGS DENTAL CARE - San Antonio, TX

Bring Your Dental Skills, People Skills & Personality! Are you an outgoing, confident RDA who loves connecting with patients and helping them say YES to the care they need? We’re looking for an experienced RDA / Front Office & Treatment Coordinator to join our dental team. This is a dynamic role for someone who understands dentistry from the clinical side and also excels at the front desk — treatment coordination, insurance verification, scheduling, and patient communication. If you’re organized, personable, knowledgeable, and confident helping patients navigate their dental care, we want to meet you! ResponsibilitiesFront Office & Patient Experience Welcome patients with a warm, friendly, and professional attitude Create a positive, personalized patient experience from check-in through checkout Answer phones and manage front-office communication Schedule and coordinate patient appointments Maintain accurate patient records and documentation Communicate effectively with patients, doctors, and the dental team Utilize Open Dental for scheduling, patient records, treatment plans, and front-office functions Treatment Coordination Present and explain recommended treatment plans clearly and confidently Help patients understand the importance and value of their recommended care Confidently follow up and close treatment plans Address patient questions and concerns regarding treatment Discuss treatment fees, financial options, and estimated patient portions Coordinate treatment from diagnosis through scheduling and completion Track outstanding treatment and follow up with patients Dental Insurance Verification Verify dental insurance eligibility and benefits Obtain and maintain accurate insurance information Review insurance coverage, deductibles, annual maximums, waiting periods, and limitations Calculate and communicate estimated insurance benefits and patient portions Help patients understand their dental insurance and financial responsibilities Contact insurance companies to clarify benefits and coverage when needed Accurately document insurance information in Open Dental Assist with insurance-related questions and follow-up RDA / Clinical Support Utilize your RDA experience and dental knowledge to support the clinical team Assist with clinical duties when needed Understand dental procedures well enough to accurately communicate treatment recommendations Work closely with the doctor and clinical team to ensure a smooth transition from diagnosis to treatment acceptance Requirements Current RDA license/certification Minimum 5 years of dental experience Previous experience in front office and/or treatment coordination Strong dental insurance verification experience Hands-on experience with Open Dental is required iTero scanning experience Strong understanding of dental procedures and terminology Proven ability to confidently present and close treatment plans Experience discussing treatment fees and financial options with patients Excellent verbal and written communication skills Outgoing, friendly, confident, and personable Highly organized and detail-oriented Comfortable multitasking in a busy dental office Strong computer and practice-management software skills Reliable, professional, and team-oriented Willingness to jump in and help wherever needed The Ideal Candidate You’re an RDA who knows dentistry and loves working with people. You can walk a patient through a treatment plan, explain their insurance benefits, discuss their estimated out-of-pocket costs, answer their questions, and confidently help them take the next step toward treatment. You’re comfortable navigating Open Dental , verifying insurance, coordinating schedules, communicating with patients, and supporting the clinical team when needed. Most importantly, you’re someone who brings energy, professionalism, confidence, and a great attitude to the office every day. If you’re an experienced RDA with strong front-office, insurance verification, Open Dental, and treatment coordination skills, we’d love to meet you! Pay: $25.00 - $28.00 per hour Expected hours: 40.0 per week Work Location: In person

Read More