Dental Front Desk Receptionist and Treatment co ordinator

Experienced Dental Treatment Coordinator / Front Office Professional

Location: SF Peninsula
Compensation: $27.00 – $35.00 per hour (DOE)
Position Type: Full-Time

Join a Respected, Established Practice

Our highly regarded, long-standing dental practice in the San Francisco Peninsula is seeking an experienced Dental Treatment Coordinator / Front Office Professional to become a key member of our team.

We are looking for someone who takes pride in providing exceptional patient care, excels at communication, and enjoys helping patients navigate their dental treatment with confidence. This position is ideal for a motivated professional who values teamwork, accountability, and the opportunity to make a meaningful impact every day.

If you are an experienced dental front office professional who enjoys building relationships, keeping schedules productive, and creating outstanding patient experiences, we would love to meet you.

What Makes This Opportunity Different?

• Established and respected practice with a loyal patient base
• Supportive, experienced doctor and team
• Positive, patient-centered office culture
• Opportunity to make a meaningful contribution and be valued for your expertise
• Long-term career opportunity with room for professional growth

What We're Looking For

The ideal candidate will possess:

• Minimum 2 years of dental front office experience (treatment coordination experience preferred)
• Strong knowledge of dental insurance verification and benefits
• Experience presenting treatment plans and discussing financial arrangements
• Excellent organizational and scheduling skills
• Outstanding verbal, written, and interpersonal communication skills
• Ability to remain calm, professional, and solution-oriented in a fast-paced environment
• Strong attention to detail and follow-through
• High level of integrity, professionalism, and accountability
• A positive attitude and genuine commitment to patient care

Key Responsibilities

Patient Communication & Scheduling

• Manage incoming and outgoing patient communications via phone, text, email, and in-person interactions
• Confirm appointments and maintain an efficient, productive schedule
• Utilize unscheduled treatment and hygiene recall lists to maximize schedule utilization
• Assist patients with scheduling and treatment coordination

Treatment Coordination

• Present treatment plans and discuss recommended care with patients
• Help patients understand treatment options, insurance benefits, and financial arrangements
• Coordinate referrals and specialist appointments as needed

Insurance & Administrative Duties

• Verify insurance eligibility and benefits prior to appointments
• Review patient accounts and ensure accurate documentation
• Process incoming specialist reports and correspondence
• Manage office email, voicemail, and patient communications promptly and professionally
• Maintain accurate patient records and chart documentation

What We Value

We are seeking someone who:

• Treats patients like family
• Enjoys creating a welcoming and positive environment
• Works collaboratively with doctors and team members
• Takes ownership of their responsibilities
• Communicates with confidence, professionalism, and empathy
• Is dependable, proactive, and committed to excellence

Compensation & Benefits

• Competitive hourly compensation based on experience
• Health insurance
• 401(k)
• Paid time off
• Supportive team environment
• Long-term career opportunity within a respected practice

Schedule

Full-Time
Monday – Friday

Work Location: In Person

If you are an experienced dental front office professional looking for a practice where your skills, judgment, and dedication will be appreciated, we encourage you to apply.