Permanent Dental Receptionist / Front Desk Job in Phoenix, AZ
Dental Receptionist Job Description We are seeking a warm, organized, and professional Dental Receptionist to be the welcoming face of our practice. In this role, you will manage front-desk operations, coordinate patient schedules, handle billing inquiries, and ensure a seamless, positive experience for our patients from the moment they walk through the door. Core Responsibilities Patient Check-In/Out: Greet patients warmly, manage check-in forms, verify demographic details, and process checkout payments. Scheduling: Coordinate and optimize patient appointments to maintain an efficient daily clinic flow. Insurance Verification: Verify dental insurance benefits, submit claims, and explain coverage limits to patients. Communication: Answer phone calls, respond to emails, and manage patient text reminders promptly and professionally. Records Management: Maintain accurate electronic health records, scan documents, and handle patient check-in paperwork. Office Upkeep: Keep the reception and waiting areas clean, organized, and welcoming. Requirements & Qualifications Experience: Minimum of 3-5 years of reception or front-desk experience, preferably in a dental or medical office. Software Skills: Proficiency with dental practice management software (Dentrix) is highly preferred. Knowledge: Basic understanding of dental terminology and dental insurance billing coding. Soft Skills: Outstanding communication, exceptional multitasking ability, and a friendly, patient-focused demeanor. Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits: Relocation assistance Experience: Dental assisting: 3 years (Preferred) License/Certification: X-Ray Certification (Preferred) Work Location: In person
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