DENTAL TREATMENT COORDINATOR / INSURANCE COORDINATOR/MANAGER

DENTAL TREATMENT COORDINATOR / INSURANCE COORDINATOR

Cave Creek, AZ

Pay: Competitive, based on experience
Job Type: Full-time
Work Location: In person

Job Description

JOIN OUR GROWING TEAM!

Do you want to be part of something special? Somewhere your contributions will be vital to the growth and success of our practice? Do you want to be part of creating an amazing culture where our entire team loves coming to work each day?

If you answered YES, then you might be exactly who we're looking for!

Brosh Dentistry is a beautiful, modern, growing dental practice in Cave Creek, AZ. We are looking for an experienced, motivated, and business-minded DENTAL TREATMENT COORDINATOR / INSURANCE COORDINATOR who is ready to take ownership, lead our team, and help take our practice to the next level!

We are especially looking for someone who is confident and comfortable presenting high-value treatment plans, including cosmetic dentistry, veneers, Invisalign, and comprehensive restorative cases.

Our ideal candidate understands that dental treatment is about more than insurance coverage. You know how to communicate the VALUE of treatment, build trust with patients, discuss financial options confidently, and help patients move forward with the care they want and need.

We want someone who is friendly, organized, proactive, and has a strong understanding of both patient care and the business side of dentistry.

Fun Perks of Being Part of Our Team

• $$$ Competitive pay based on experience
• Sick Time Off (STO)
• Beautiful, modern dental office
• Friendly and supportive team environment
• Opportunity for professional growth
• Be part of a growing practice where your contributions truly matter!

Core Competencies

• Minimum 3 years of dental front office experience, preferably in a leadership or management role
• Open Dental software experience REQUIRED
• Strong knowledge of dental insurance, billing, collections, and scheduling
• Excellent treatment plan presentation and case acceptance skills
• Comfortable discussing high-value treatment plans and financing options
• Ability to present treatment based on clinical recommendations and patient goals, not just insurance benefits
• Strong leadership skills and ability to manage and motivate a team
• Excellent communication, organization, and problem-solving skills
• Professional, friendly, dependable, and positive attitude
• Ability to multitask and work independently
• A proactive mindset with a genuine interest in helping the practice grow

Essential Functions

Treatment Planning & Patient Communication

• Confidently present treatment plans, including high-value cosmetic and restorative cases
• Clearly communicate the benefits and value of recommended dental treatment
• Discuss treatment fees and financing options comfortably and professionally
• Help patients understand their options without making insurance coverage the deciding factor
• Follow up with unscheduled treatment and help improve case acceptance
• Build genuine relationships with patients and create an exceptional experience

Office Management & Leadership

• Oversee daily front office operations
• Lead, motivate, and hold team members accountable
• Ensure accurate insurance verification and detailed benefit breakdowns
• Manage patient billing, collections, and financial arrangements
• Maintain a productive schedule and minimize cancellations and unscheduled treatment
• Monitor practice performance and identify opportunities for growth
• Ensure excellent phone communication and patient service
• Maintain organization, efficiency, and accountability throughout the office

Who Would Be a Great Fit?

Someone who doesn't just wait to be told what to do.

Someone who takes initiative, sees what needs to be done, and gets it done!

Someone who can confidently sit down with a patient, present a $15,000–$25,000 smile makeover, explain the value of treatment, discuss financing, and help the patient feel excited and comfortable moving forward.

Someone who understands that insurance is a benefit, not a limitation on the dentistry we can offer.

Most importantly, someone who genuinely cares about our patients, our team, and the success of the practice.

How to Apply

If you want to feel challenged and inspired at work, enjoy variety in your day, and want to be part of something truly special, we'd love to hear from you!

Please send your resume and a brief cover letter to:

Dr. Salina Arafat
drsalinaarafat@broshdentistry.com

Tell us about your experience with Open Dental, your approach to presenting high-value treatment plans, and how you can be an asset to our practice, patients, and team.

We look forward to meeting you!