Dental Front Office Coordinator - Southwest Dental Arts - Boise, ID

Dental Office Position Summary Southwest Dental Arts is seeking an experienced, organized, and patient-focused Front Office Coordinator to oversee the daily operations of our front office. This role includes treatment coordination, insurance verification, scheduling, and general receptionist duties to ensure an exceptional patient experience and efficient practice operations. Key Responsibilities Answer phones, texts, and emails while scheduling and coordinating patient appointments. Present treatment plans, explain insurance benefits, and discuss financial options. Verify insurance eligibility, submit pre-authorizations, and communicate with insurance billers regarding outstanding claims. Monitor and optimize the daily schedule to support production goals. Maintain accurate patient records, insurance information, and office reports. Oversee front office systems using Open Dental and patient communication platforms. Identify opportunities to improve patient experience and office operations. Qualifications Minimum of 2 years of dental front office experience required. Strong knowledge of dental insurance, treatment planning, and patient financial arrangements. Clinical experience preferred, but not required. Experience with Open Dental preferred. The ability to communicate in Spanish is an added advantage. Excellent communication, organization, and customer service skills. Ability to multitask, prioritize responsibilities, and thrive in a fast-paced environment. Professional, dependable, and committed to providing exceptional patient care. Southwest Dental Arts is looking for a positive, proactive team member who enjoys building relationships with patients and supporting their team. If you value a positive work environment and providing exceptional patient experiences, please apply. Pay will be determined based on job related skills, experience, and expertise. Pay: From $20.00 per hour Expected hours: 30.0 – 34.0 per week Benefits: Continuing education credits Employee discount Paid time off Professional development assistance Work Location: In person

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