Dental Front Office Receptionist / Coordinator - Kuo Dentistry - Oakland, CA

We are an established family oriented dental practice in Oakland Chinatown seeking an experienced, friendly, and dependable front office receptionist / coordinator to join our team. We have a loyal patient base and pride ourselves on providing personalized, high-quality dental care in a welcoming environment. We are looking for someone who enjoys building relationships with patients, is highly organized, and can confidently manage daily front-office operations. Responsibilities Manage daily front-office operations and patient scheduling. Answer phone calls and assist patients in English and Cantonese / Mandarin. Greet patients and provide excellent customer service. Coordinate appointments and maintain an efficient schedule. Explain treatment estimates and financial arrangements. Process patient payments and assist with billing and accounts receivable. Maintain accurate patient records using Dentrix. Coordinate with the clinical team to ensure smooth daily operations. Help improve office efficiency and administrative workflows. Qualifications Previous dental front-office experience required. Bilingual English/Chinese (Cantonese / Mandarin) required. Must be able to communicate comfortably and effectively with patients in both languages. Dentrix experience strongly preferred. Strong organizational, communication, and multitasking skills. Ability to work independently and take initiative. Back office experience a plus Experience with dental billing, collections, and treatment coordination preferred. Compensation & Benefits Pay: $28 –$36 per hour, depending on experience and qualifications. Schedule: Approximately 3–5 days per week, to be discussed. Competitive compensation with benefits to be discussed during the interview process. Pay: $28.00 - $36.00 per hour Expected hours: 24.0 – 40.0 per week Work Location: In person

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