Front Desk Receptionist and/or Dental Assistant - Swanson Family Dental - Ames, IA

***Duties for Front Desk Receptionist*** - Greet and welcome patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify patient information and insurance coverage - Maintain patient records and ensure accuracy of medical and dental charts - Follow infection control protocols to maintain a clean and safe environment - Process payments and handle billing inquiries - Coordinate referrals to specialists as needed - Perform general administrative tasks, such as filing, faxing, and scanning documents ***Duties for Dental Assistant*** - Assist the dentist during a variety of treatment procedures, including routine cleanings, fillings, and extractions. - Prepare and sterilize dental instruments and equipment for procedures, ensuring a clean and organized work environment. - Take and process X-rays, impressions, and other diagnostic images as directed by the dentist. - Educate patients on proper oral hygiene techniques and postoperative care instructions. - Manage patient records, update medical histories, and schedule appointments. ```Experience``` - No experience is mandatory, willing to train the right candidates for both positions, however, previous experience as a front desk receptionist or in a similar role is preferred, especially experience in the dental field - Strong communication skills, both verbal and written - Excellent customer service skills with the ability to handle difficult situations professionally - Detail-oriented with strong organizational skills Job Types: Full-time, Part-time Pay: $20.00 - $28.00 per hour Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Vision insurance Ability to Commute: Ames, IA 50010 (Preferred) Work Location: In person

Read More