Insurance and Billing Coordinator- Dental Practice - Coconut smiles - Coconut Creek, FL

The Role We're bringing our billing and insurance verification in-house and are looking for an experienced Insurance & Billing Coordinator to own it. This is a key position — you'll be the person who keeps our revenue cycle clean, our claims paid, and our patients clear on their benefits. Responsibilities - Verify insurance eligibility and benefits; prepare accurate breakdowns and patient cost estimates - Submit clean claims daily and track them through to payment - Work denials and appeals; keep aging and days in A/R low - Post insurance and patient payments accurately - Follow up on unpaid claims and outstanding patient balances by phone and email - Coordinate with our treatment coordinator on treatment plans and financial arrangements - Answer phones and support the front desk during busy periods - Keep patient financial records accurate and up to date Requirements - 2+ years of dental front-office insurance/billing experience (required — this is not an entry-level role) - Working knowledge of CDT codes and major dental PPO plans - Hands-on experience submitting claims through a clearinghouse and working denials/appeals - Strong attention to detail and follow-through - Reliable and consistent attendance — non-negotiable - Professional, friendly communication with patients about money Preferred - Experience with Eaglesoft (our practice management software) - Experience with implant and full-arch case billing - Bilingual English/Spanish What We Offer - Full-time, in-office position - [Benefits — e.g., PTO, paid holidays] - A real growth path: for the right person Pay: $22.00 - $28.00 per hour Expected hours: 40.0 per week Benefits: Employee discount Paid time off Work Location: In person

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