Orthodontic Treatment Coordinator - Constance M. Brown DDS - Vancouver, WA

An Orthodontic Treatment Coordinator (TC) is the heartbeat of our practice's growth. They are responsible for closing cases, presenting large financial plans, translating complex clinical jargon into plain English, and creating an amazing first impression. We are seeking this organized, friendly and detail-oriented Treatment Coordinator person to join our orthodontic team. As our Treatment Coordinator your primary responsibility will be to assist doctor with new patient exams and assist patients in understanding their treatment plans, financial arrangements and coordinating their dental care so they can start their orthodontic treatment. Duties: - Greet and check-in new patients upon arrival, ensuring a positive and welcoming experience - Schedule and confirm start appointments for orthodontic treatment - Explain treatment plans to patients, including procedures, appliances, costs, and insurance coverage - Collect payments - Maintain accurate patient records, including medical history and treatment details and correspond with other dental professionals - Answer phone calls, make follow-up phone calls, respond to inquiries, and provide exceptional customer service - Collaborate with the orthodontic team to ensure seamless coordination of patient care - Taking orthodontic records and placing separators when needed Qualifications: - Previous experience in a dental or orthodontic administrative support role is preferred - Proficient in Microsoft Office Suite - Knowledge of orthodontic/dental terminology - Excellent communication skills, both verbal and written - Strong organizational skills and the ability to multitask and prioritize effectively - Attention to detail and accuracy in record keeping - Current CPR and Dental Assistant License We offer competitive compensation based on experience, including 401k match and profit sharing and health insurance. If you feel that you have the qualifications for his position please submit your resume for consideration. Job Type: Full-time Pay: $23.00 - $24.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off License/Certification: Certified Dental Assistant (Required) CPR Certification (Required) Work Location: In person

Read More