DENTAL FRONT OFFICE BILLING & TREATMENT COORDINATOR - Carlston Dental Group - Los Angeles, CA

Experienced Dental Treatment Coordinator Carlston Dental Group Treatment Presentation Experience Required At least two years of hands-on experience presenting dental treatment plans, explaining treatment costs and payment options, and helping patients move forward with recommended care is required. Dental reception or scheduling experience alone does not meet this requirement. Bring your dental experience to a practice where people matter. At Carlston Dental Group, “We treat people, not just teeth.” That philosophy extends to our team. We are a small, patient-centered private practice seeking an experienced dental treatment coordinator who enjoys helping people and takes pride in warmth, professionalism, and teamwork. You are often the first voice our patients hear and the person who helps them feel understood, supported, and confident in their care. Your experience and judgment make a difference here. Required experience and skills · At least two years of direct experience presenting dental treatment plans and coordinating financial arrangements with patients. · Experience using dental practice software. Curve is preferred; experience with Dentrix, Open Dental, Eaglesoft, or similar systems is welcome. · Ability to explain dental terminology, recommended procedures, treatment costs, and payment options clearly and accurately. · Experience scheduling dental appointments, collecting patient payments, and handling front-office responsibilities. Your responsibilities will include · Presenting dentist-recommended treatment plans clearly and compassionately, answering questions, and following up with undecided patients. · Helping patients understand recommended procedures, treatment costs, insurance estimates, and available payment options so they can make informed decisions. · Scheduling and coordinating appointments. · Posting completed treatment and collecting patient copays. · Assisting with billing and accounts receivable. · Managing incoming and outgoing calls with care and courtesy. You will fit well with our team if you · Communicate clearly and kindly. · Pay attention to details. · Listen carefully and follow through. · Show empathy, patience, and sound judgment. · Enjoy teamwork and continued learning. · Are looking for a long-term professional home. What we offer · A calm, supportive, and respectful work environment. · Doctors and teammates who value your contribution. · Support and training to help you learn our office’s systems and routines. · A stable schedule and respect for work-life balance. · A peaceful, garden-style office setting. · A culture built on trust, communication, and kindness. Relationships are at the heart of our practice—with our patients and with one another. We’re looking for someone who shares that commitment. To apply, please submit your résumé and state how many years you have personally presented dental treatment plans and coordinated patient financial arrangements. Please also list the dental software you have used. Paid working interviews may be considered. Thank you! Pay: $30.00 - $40.00 per hour Work Location: In person

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