Part-Time Orthodontic Front Desk Receptionist - Milwaukee Orthodontics - Milwaukee, WI

Location: Milwaukee, WI Schedule: Wednesdays and Thursdays: 9:00 AM – 5:00 PM At least two Saturdays per month: 9:00 AM – 2:00 PM (required) About Us Milwaukee Orthodontics is committed to delivering high-quality, patient-centered orthodontic care. Co-located with Bright Dental, our practice combines modern technology with a collaborative, professional team. Position Summary We are seeking a professional, well-organized Front Desk Coordinator to serve as the first point of contact for our patients and families. This role manages patient check-in, phone communication, scheduling, insurance verification, and payments. Prior dental experience is preferred, but we are prepared to train the right candidate. Consistent Saturday availability is essential. Key Responsibilities Manage patient check-in and check-out Handle inbound and outbound calls and texts through RingCentral Schedule, confirm, and reschedule appointments Verify insurance eligibility through ForwardHealth and other insurance portals Collect payments and guide families through financing enrollment Prepare intake documentation for new patient appointments Communicate insurance authorization status to families Maintain accurate and timely patient records Qualifications (Required) Fluency in Spanish and English Availability for at least two Saturdays per month Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to learn new software and systems quickly Preferred: Front desk experience in a dental, orthodontic, or medical office Familiarity with BadgerCare/Medicaid Experience with Dentrix Why Join Milwaukee Orthodontics Work directly with a board-certified orthodontist Join a supportive team with well-defined systems and training Opportunity for expanded hours and responsibilities as the practice grows Compensation $18.00 – $21.00 per hour, based on experience Benefits: Employee discount Work Location: In person Pay: $18.00 - $21.00 per hour Expected hours: 16.0 – 20.0 per week Benefits: Employee discount Flexible schedule Opportunities for advancement Paid training Work Location: In person

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