Dental Front Desk Coordinator / Administrative Assistant - - Encino, CA

High5 Kids & Family Dental Care High5 Kids & Family Dental Care is seeking a friendly, organized, and dependable Dental Front Desk Coordinator to join our team. The primary focus of this position is front office administration, with an emphasis on patient scheduling, billing, insurance coordination, and follow-up . The ideal candidate has dental front office experience, strong communication skills, and a commitment to providing excellent service to our patients and families. This is primarily a front desk position, with occasional assistance with basic back office duties, such as instrument sterilization, cleaning, and preparing operatories when needed. Position Details Position: Dental Front Desk Coordinator Schedule: Part-time, 30–35 hours per week Pay: $25 per hour Work Hours: Tuesday–Thursday: 8:30 AM – 5:00 PM Friday: 8:30 AM – 2:00 PM Benefits Paid Time Off (PTO) accrued hourly, up to 7 days per year Paid holidays Core Responsibilities Front Office – Primary Responsibilities Manage patient scheduling, including booking appointments, confirmations, rescheduling, and maintaining an efficient daily schedule Handle billing and insurance-related tasks, including insurance verification, claims submission and follow-up, payment coordination, and communication with insurance companies Follow up with patients regarding appointments, treatment plans, outstanding balances, insurance claims, and pending treatment Communicate professionally with patients, parents, insurance representatives, and the dental team Maintain accurate patient records and update patient information in the practice management system Use Curve Dental software for scheduling, billing, documentation, and administrative tasks Help ensure a smooth daily workflow by coordinating appointments, managing schedule changes, and addressing patient inquiries Assist with general administrative duties and other front office tasks as needed Occasional Back Office Support Assist with basic back office duties when needed, including instrument sterilization, cleaning, and disinfection Help clean, organize, and set up operatories between patients Support the dental team with basic room preparation and other non-clinical tasks to help maintain efficient clinic operations Desired Qualifications Minimum 2 years of dental front office experience Experience with Curve Dental preferred Fluent in English (required) Knowledge of dental scheduling, billing, insurance verification, claims processing, and patient account follow-up Strong organizational skills and attention to detail Excellent communication and customer service skills Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced dental environment Basic knowledge of back office dental duties, including instrument sterilization, cleaning, disinfection, and operatory setup, preferred Willingness to occasionally assist with back office tasks as part of a team-oriented work environment Professional, dependable, flexible, and team-oriented attitude If you enjoy keeping a dental office organized, helping patients navigate scheduling and insurance matters, and working as part of a supportive dental team, we would love to hear from you! Pay: $25.00 per hour Benefits: Paid time off Work Location: In person

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