Dental Front Desk Receptionist - Ortho - Winter Garden, FL

Dental Front Desk Coordinator – Part-Time Dental or Orthodontic Front Desk Experience Required About The Ortho Co. The Ortho Co. is a new, family-owned orthodontic practice founded and led by Dr. Karan Patel in Winter Garden and Horizon West, Florida. We're creating an orthodontic experience that feels personal, welcoming, modern, and completely different from the traditional dental office. We believe every patient and family should feel known, comfortable, and genuinely cared for from their very first interaction. Important: Dental Front Desk Experience Required We are specifically seeking candidates with a minimum of one year of previous front desk experience working in a dental or orthodontic practice. Applicants must have hands-on experience with dental appointment scheduling, patient communication, dental insurance processes, and dental practice management software. Previous orthodontic experience is strongly preferred, but candidates with a strong dental front office background are encouraged to apply. The Opportunity We're looking for a Dental Front Desk Coordinator who is energetic, warm, organized, dependable, and genuinely enjoys connecting with patients and families. This role is an important part of the personality of our office. You'll often be the first voice a patient hears and the first face they see. We're looking for someone who combines existing dental front office knowledge with the ability to make every patient feel welcomed and cared for. Your Role at The Ortho Co. Create a warm, welcoming first impression for patients and families in person, by phone, text, and other communication channels. Manage patient scheduling, appointment confirmations, and daily front desk workflows. Assist with patient registration, forms, records, and administrative tasks. Handle dental insurance verification, patient payments, and basic financial communication. Use our modern cloud-based practice management software and patient communication tools. Coordinate with Dr. Patel and the clinical team to maintain an organized and efficient patient schedule. Assist with new patient inquiries, patient follow-ups, and ongoing communication. Maintain an organized, welcoming reception area. Participate in community events, school events, and opportunities to represent The Ortho Co. Help improve office workflows and the overall patient experience as our practice grows. Required Qualifications Minimum one year of dental or orthodontic front desk experience. Experience with dental appointment scheduling and dental practice management software. Working knowledge of dental insurance verification, patient registration, and front office procedures. Strong communication skills, both in person and over the phone. Excellent organization, multitasking, and attention to detail. A warm, professional, dependable, and patient-focused attitude. Comfortable learning new technology and adapting to a growing practice. Preferred Qualifications Previous orthodontic front desk experience. Experience with orthodontic treatment coordination or new patient consultations. Familiarity with dental insurance benefits and patient financial arrangements. Spanish and/or Portuguese language skills are strongly preferred. Who We're Looking For While relevant dental experience is essential, personality and culture fit are equally important to us. We're looking for someone who is naturally friendly, positive, detail-oriented, and passionate about creating exceptional patient experiences. Our ideal candidate takes initiative, enjoys working as part of a close-knit team, communicates confidently with patients and families, and is excited to help shape the culture of a growing orthodontic practice. We want someone who brings both dental front office experience and a genuine passion for people to our team. Schedule Part-time, approximately 16–24 hours per week initially , with opportunities for additional hours and growth as the practice expands. What We Offer Paid training and orientation Uniform allowance and unique team apparel options Employee and family orthodontic benefits Free parking Opportunities for professional growth and advancement Participation in community and school events The opportunity to help shape the culture and future of a brand-new practice Why The Ortho Co.? We're building more than an orthodontic office. We're creating a place where patients feel at home, team members feel valued, and everyone takes pride in the experience we create together. From thoughtful patient interactions to fun team experiences and meaningful community involvement, we want working at The Ortho Co. to feel different in the best possible way. If you have previous dental or orthodontic front desk experience and are looking for an opportunity to grow with a modern, patient-centered practice, we'd love to meet you! Expected hours: 16.0 – 24.0 per week Benefits: Employee discount Free parking On-the-job training Opportunities for advancement Paid orientation Paid training Professional development assistance Uniform allowance Experience: Dental front desk: 1 year (Required) Work Location: In person

Read More