Orthodontic Front Desk Specialist - Wilson Orthodontics - Keene, NH

Overview Orthodontic Front Desk Specialist Are you energetic, highly organized, and tired of boring desk routines? We are hiring a full-time Front Desk Specialist to join our fun, close-knit orthodontic family! No prior orthodontic or reception experience? No problem! We believe skills can be taught, so we are more than happy to hire and train the right person based on a standout positive attitude, enthusiasm, and a strong work ethic. Why This Isn't Your Typical Desk Job No Monotony: You split your time between Greenfield, MA and Keene, NH. That means a beautiful scenic drive between offices, fresh surroundings, different patient faces, and zero workplace boredom because you will never be in the same location two days in a row! Real Impact: You are the front line of confidence! As the welcoming face of our practice, you get to play a starring role in transforming smiles, boosting self-esteem, and brightening our patients' days. You are a truly invaluable part of our team—the ultimate smile maker who sets the tone for every single patient experience! Things to Consider Before Applying Dual-Location Commute: Reliable transportation to both Greenfield, MA and Keene, NH is required. High Energy & Fast-Paced Fun: When our office gets buzzing, the day flies by! You'll be air traffic control for our front desk—effortlessly juggling phone calls, welcoming families, and managing the schedule. If you thrive under pressure, love staying active, and get a rush from mastering a busy day with a smile, you'll feel right at home here. Accountability & Growth: We invest in people who are ready to rise! We don't expect perfection on day one, but we do cherish teammates who are dependable, eager to learn, and take genuine pride in their work. If you love receiving constructive coaching, mastering new skills, and being a reliable teammate everyone can count on, you will thrive and grow with us, and be rewarded for it! Key Responsibilities Smile Ambassador: Deliver warm, top-tier customer service that makes every patient and family feel like VIPs from the moment they call or step through the door. Front Office Conductor: Seamlessly handle appointment scheduling, welcome patients during check-in/check-out, and manage daily schedule flow to meet the needs of our doctor and clinical team. Detail Master: Keep our operations running flawlessly by managing accurate patient data entry, processing payments, and verifying dental insurance benefits with precision. Adaptable Team Player: Step up with a positive, can-do attitude to tackle any unique daily tasks or extra administrative needs that may arise! Job Details Job Type: Full-time (4 to 5 days per week) Pay: $18.00 to $22.00 per hour Requirements: 1+ year of reception experience preferred Benefits Health Insurance Paid Time Off 401(k) with Matching Retirement Plan Employee Discount Application Question Are you able to reliably commute to both Greenfield, MA and Keene, NH for this job? Ready to Stand Out With Us? Apply today by submitting your resume! Pay: $18.00 - $22.00 per hour Expected hours: 32.0 – 36.0 per week Benefits: 401(k) matching Employee discount Health insurance Paid time off Work Location: In person

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