Front Desk Receptionist at Orthodontic Office - Monica Patrick Orthodontics - Sun Prairie, WI

Job description: Monica Patrick Orthodontics is growing and in order to thrive we are looking to fill some very important shoes! We are looking for a front desk receptionist that is not only experienced in administration and customer service but is also someone who is dedicated to the care and happiness of our patients. You are the first face a patient sees, the first voice they hear and you can make a big impact! ******PLEASE ADD A COVER LETTER AS TO WHY YOU ARE THE RIGHT CANDIDATE FOR THIS JOB IN ORDER FOR YOUR APPLICATION TO BE CONSIDERED.************* Qualifications Dependable and consistent availability Strong time-management skills and multi-tasking skills A true team player Quick to learn new things Positive and upbeat attitude!!! Flexible and adaptable Why you’ll love being part of our team: A fantastic, supportive doctor and team A beautiful, brand-new office Amazing patients Part of creating a memorable experience for a patient during their orthodontic journey Responsibilities Greeting patients and families in a friendly, professional manner Checking patients in and out for appointments Ensure patients and families are comfortable while in the office Answering phones and responding to emails and text messages Scheduling and confirming appointments Coordinating referrals with general dental offices Collecting payments and posting them to a patient’s account Reviewing treatment contracts and financial agreements with patients Reviewing accounts receivable and contacting patients regarding balances Maintaining patient charts and updating demographic information Scanning, filling, organizing paperwork Assisting with appointment flow and keeping the schedule running smoothly Helping manage office supplies and front office organization Providing excellent customer service and creating a welcoming office environment Social media marking posting – require 5 posts per month Possibly calling insurance companies to verify benefits if help is needed with that Other tasks as assigned Required/Preferred Experience: Orthodontic/ Dental experience: 1 year (preferred, but not required) Customer service: 1 year Administrative skills: 1 year ( preferred, but not required) Social media marketing skills: 1 year ( preferred but not required) Salary: $16.00-$20.00 per hour Hours: 25-35 hours per week WE ARE LOOKING FOR SERIOUS INQUIRES ONLY - SOMEONE READY TO GROW WITH OUR FAMILY! Pay: $16.00 - $20.00 per hour Expected hours: 25.0 – 35.0 per week Work Location: In person

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