Dental professional opportunity: Dental Receptionist / Front Desk in Los Angeles, CA

Experienced Dental Office Treatment Coordinator with strong dental billing knowledge needed for a growing, quality dental practice in Los Angeles, A successful candidate must be professional, self-motivated team player, with at least 5 or more years of dental office experience. Should be familiar with dental practice management systems, have experience and understanding of dental insurance, and possess good verbal skills. Applicants should be comfortable with dental case presentations for fee for service, PPO plans, and Dentical insurance. Only team players need apply.

Other skills should include:

- Excellent Verbal Skills
- Dental PPO
- Denti-cal insurance experience is a plus
- Positive attitude, reliable and responsible
- Some human resources experience preferred
- Monday thru Friday, Full-Time

Full-time Experienced Treatment Coordinator

• Office experience (Required)
• Microsoft Office (Required)
• Dental office experience (Required)
• Billing experience (Required)
• Incentive program

Job type

• Full-time

Competitive Benefits from full time job

• Referral program
• Health insurance
• Dental insurance
• Paid time off and etc. more

Full job description

Experienced Dental Front Office/Treatment Coordinator

Job Summary

The treatment coordinator is responsible for managing a variety of duties related to prospective and new patients, including coordinating all elements before, during and following the new patient appointment. Dental experience required.

Summary of Essential Job Functions:

· Work with doctor/office manager to develop and/or understand the practice’s new patient consultation and examination.

· Prepare for new patient appointments by completing the routing slip, collecting dental benefit information (if applicable), sending a welcome letter/brochure, confirming the new patient appointments, etc.

· Introduce new patients to the practice by going over health history, explaining the doctor’s examination and describing any other features about the practice that should be highlighted.

· Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.

· Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits. Coordinate this effort with the financial coordinator (if the financial presentation is managed by another staff member).

· Monitor and track all referral sources of new patients and send the appropriate “thank you”.

· Monitor and track all unaccepted treatment plans and follow up with patients in a timely manner.

· Coordinate and communicate daily with the scheduling coordinator and financial coordinator to determine new patients on the schedule or existing patients with outstanding treatment plans who are in need of a treatment consultation.

· Perform other tasks as assigned by the office manager and doctor(s).

Minimum Requirements:

· Proficient in Eaglesoft, and Microsoft Office computer software system.

· Excellent communication skills, (Spanish Speaker, or Chinese)

· Exceptional organizational skills, Strong communicator with High acceptance rate

· Ability to multitask and work with interruptions.

· Ability to develop and maintain strong relationships with patients and demonstrate a friendly attitude, even while under pressure or when patients are upset.

· Ability to promote the practice and educate patients on the treatment benefits.

· Good team player, good personality, reliable

· Ability to utilize the computer, copier, credit card processing equipment, etc.

· Dental experience required.