Specialized dental practice seeking Dental Recetptionist and Treatment Coordinator in Beverly Hills, CA

Our dental office is seeking an exceptional Dental receptionist and Treatment Coordinator to enhance our patient care services.

Clinical Setting

Our facility features advanced dental equipment and digital imaging systems, allowing our team to provide comprehensive care efficiently. We prioritize patient comfort and maintain strict standards for infection control and safety protocols. Our established , high-end practice is dedicated to providing exceptional dentistry personalized patient care, and an elevated patient experience. We pride ourselves on creating a warm, welcoming, and sophisticated environment where patients feel comforatable, valued, and genuinely cared for. 

Candidate Requirements

We seek a dedicated professional with solid technical foundations and strong interpersonal skills. The successful candidate will demonstrate reliability, attention to detail, and the ability to balance independent work with collaborative efforts. We are looking for a polished, highly skilled, seasoned dental recpetionist who understands the standards of a luxury dental practice and can seamlessly manage the front office operations. The candidate should be knowledgeable in all gerneral dental procedures, codes and proficient in working with PPO insurance patients and also fee for service patients. The candidated should also be comfortable reviewing all recommended dental treatment fees with the patient and collecting the payment before dismissing the patients. 

Key responsibilities:

1. Serve as the welcoming face and voice of our practice, delivering exceptional customer service and a five-star patient experience.
2. Confidently present comprehensive treatment plans, explainprocedures and fees, and corrdinate finacial arrangements.
3. Manage complex scheduling to ensure an efficient and producive daily schedule for all doctors and hygenists.
4. Demonstrate excellent communication and interpersonal skills, building trusting, long-lasting relationships with patients.
5. Possess extensive knowledge of dental insurance, including verification of benefits, accurate estimates, claims submission, follow-up, and accounts recievable. 
6. Coordinate treatment acceptance, financial agreements, payment arrangements, and collection of patient balances.
7. Maintain accurate patient records, treatment plans, financial documentation, and insurance information.
8. Procatively follow up with patients regarding unscheduled treatment, outstanding balances, and upcoming appointments.
9. Work closely with doctor, hygenists, and clincial team to ensure seamless communication and smooth daily operations.
10. Anticipate challenges, take initiative, and consistently demonstrate exceptional attention to detail.