Leading dental facility seeking dedicated Dental Receptionist / Front Desk in Scottsdale, AZ

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

At our practice, we're dedicated to creating a welcoming environment where patients feel valued and supported throughout their dental journey. Our state-of-the-art facility is designed to promote comfort and efficiency, featuring the latest advancements in dental technology. We pride ourselves on fostering long-term patient relationships built on trust and exceptional service.

Who We're Looking For

We invite motivated professionals who share our vision of delivering outstanding dental care to apply. While experience is beneficial, we encourage recent graduates and career changers who demonstrate potential and enthusiasm for excellence in dentistry.

Responsibilities

• Maintain accurate documentation and records in accordance with practice protocols and regulatory requirements
• Ensure efficient workflow and task completion within designated timelines
• Participate in quality improvement initiatives to enhance patient care and practice operations
• Manage and perform insurance-related tasks, including verifying benefits, submitting pre-authorizations, filing claims, and resolving billing inquiries 
• Ensure accurate collection of copays, deductibles, and patient payments
• Confirm appointments, manage the schedule, and minimize no-shows
• Maintain compliance with HIPAA and practice policies
• Handle any patient issues and concerns and provide excellent customer service
• Monitor front-office metrics such as collections, scheduling efficiency and claim submissions in addition to implementing process improvements

Requirements

• 1 + years of experience in a dental front office position
• Strong knowledge of insurance verification, claims processing, pre-authorizations, and payment collection
• Experience supervising and leading a team
• Excellent communication, organizational, and problem-solving skills
• Reliable transportation and work ethic