Permanent Dental Receptionist / Front Desk Job in Laguna Hills, CA

We’re looking for an experienced Dental Treatment Coordinator, with a positive and bubbly personality, to join our growing, family-focused dental practice. This is a full-time position, Monday - Friday (~40 hours/week).
What we offer
Hourly rate: $30 - 34/hr
Benefits:
Health, Dental, Vision, Life, 401k & 4% match and the opportunity to participate in our monthly team bonus program.
The ideal candidate should have a proactive approach to keeping the schedule full and strong organizational and multitasking skills. This person should also be able to help build our team culture and uphold our patient-first philosophy.
We offer competitive pay, a fun and supportive work environment, and the chance to work alongside outstanding clinicians and team members.
Responsibilities
Patient & Insurance Coordination
- Serve as the main point of contact for patients, explaining proposed treatment and answering questions about HMO and PPO coverage
- Obtain benefit breakdowns and make sure patients understand their coverage and out-of-pocket costs
- Fill schedule openings as they come up
Administrative
- Audit and scan patient charts
- Help patients update their medical history and contact information
- Prepare digital charts for the next day’s appointments
- Use our practice software and tools to keep the office running efficiently
Qualifications
- 2–5 years of treatment coordination experience in a dental office
- Advanced knowledge of dental terminology, ADA codes and procedures
- Familiarity with HMO and PPO insurance
- A friendly, positive attitude and a strong sense of reliability
- A talent for creating a great patient experience
If you are passionate and serious about patient care, we’d love to hear from you!