Dental Receptionist - Pittsfield Dental - Pittsfield, MA

Benefits: Bonus based on performance Competitive salary Paid time off WE'RE HIRING – DENTAL RECEPTIONIST! Pittsfield Dental | Pittsfield, MA Location: 416 Tyler Street, Pittsfield, MA 01201 Pittsfield Dental is looking for a friendly, organized, motivated, and dependable Dental Receptionist / Front Desk Coordinator to join our growing dental team! We are seeking someone who is professional, detail-oriented, has excellent communication skills, and enjoys providing exceptional patient care. Key Responsibilities Greet patients warmly and provide excellent customer service. Schedule, confirm, and coordinate patient appointments. Answer phone calls, respond to patient inquiries, and manage emails. Verify dental insurance eligibility and benefits. Submit insurance claims, follow up on outstanding claims, and assist with prior authorizations. Explain treatment plans, insurance coverage, and patient financial responsibilities. Collect payments and maintain accurate patient accounts. Maintain patient records and ensure HIPAA compliance. Coordinate effectively with dentists, hygienists, dental assistants, and management. Help maintain an organized, efficient, and productive front desk. Qualifications Previous dental front desk experience preferred. Knowledge of dental insurance, billing, and claims processing is a strong plus. Familiarity with dental practice management software is preferred. Excellent communication, multitasking, and organizational skills. Comfortable working with computers and managing multiple responsibilities. Professional, reliable, punctual, and team-oriented. Ability to remain calm and courteous in a busy dental office. Willingness to learn and grow with the practice. What We're Looking For We value employees who take initiative, demonstrate accountability, work well with others, and genuinely care about creating a positive patient experience. Schedule: Monday–Thursday, with Fridays as needed. Compensation: Competitive pay based on experience and qualifications. HOW TO APPLY Interested candidates should email their resume to: pittsfielddentalma@gmail.com Subject Line: Dental Receptionist Application – Your Name Join our team and become part of a growing dental practice dedicated to providing quality patient care! PITTSFIELD DENTAL – WE LOOK FORWARD TO MEETING YOU!

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