Permanent Dental Receptionist / Front Desk Job in Greendale, WI

Are you the person everyone counts on? The person who sees a problem and finds a solution? Who remembers the little details? Who makes people feel comfortable, even during difficult conversations. Who takes pride in being organized, dependable, and prepared? If that sounds like you, we'd love to meet you! At Caputo Oral Restoration, we specialize in dental implants and complex oral rehabilitation. Our patients often come to us with complicated dental histories, significant concerns, and life-changing decisions ahead of them. We're looking for someone who genuinely cares about people, thinks independently, and takes ownership of the patient experience. What you'll do Welcome patients and create an exceptional first impression. Answer incoming calls and build relationships with prospective patients. Coordinate consultations, surgical appointments, and ongoing patient care. Communicate with anesthesiologists, dental laboratories, referring dentists, and medical providers. Collect payments and maintain accurate administrative records. Ensure patient documentation is complete and organized. Anticipate scheduling challenges, solve problems, and keep the front office running smoothly. Work collaboratively with our clinical team to provide an exceptional patient experience. Who we're looking for We're looking for someone who is: Warm, personable, confident, and professional. An independent thinker who takes initiative and follows through. Highly organized and attentive to detail. Reliable, punctual, and accountable. Comfortable navigating difficult conversations with compassion and confidence. Positive, energetic, and motivated to contribute to a great workplace culture. Comfortable learning new technology and administrative systems. Dental or medical office experience is preferred, but not required. We welcome exceptional candidates with transferable experience in healthcare coordination, hospitality, or professional customer service. Our culture We believe outstanding patient care starts with outstanding people. We're a close-knit, energetic team with high professional standards. We believe in accountability, thoughtful problem-solving, open communication, and genuine compassion for our patients. We work hard, support one another, enjoy what we do, and take pride in doing things exceptionally well. What we offer $24â$27/hour based on experience. Consistent weekday schedule, approximately 36â40 hours per week. Monday through Friday, 7:30a to 4:30p No weekends. Paid time off and paid holidays. Potential performance-based bonus opportunities. A positive and collaborative workplace. Meaningful responsibility and the opportunity to grow with an independent specialty practice. Pay: $24.00 - $27.00 per hour Expected hours: 36.0 â 40.0 per week Benefits: Paid time off Work Location: In person
