Dental Front Desk Receptionist / Insurance Coordinator - Crystal Smiles Dental - Olympia Fields, IL

About Us Crystal Smiles Dental is a growing, patient-focused dental practice dedicated to providing exceptional care in a welcoming and professional environment. We are seeking a friendly, organized, and motivated Front Office Receptionist & Insurance Coordinator to join our team. Position Summary The Front Office Receptionist & Insurance Coordinator will be responsible for managing patient scheduling, insurance verification, claims processing, and providing outstanding customer service. This position plays a key role in creating a positive experience for our patients and ensuring the smooth operation of the office. Responsibilities Greet and check in patients with a professional and friendly attitude Answer incoming phone calls and schedule appointments Verify dental insurance eligibility and benefits Submit and follow up on insurance claims and pre-authorizations Present treatment plans and discuss financial arrangements with patients Collect payments and maintain accurate patient accounts Confirm appointments and manage recall schedules Update and maintain patient records Coordinate with the clinical team to ensure efficient patient flow Perform additional front office duties as needed Qualifications Previous experience working in a dental office is required Experience using Dentrix / Dentrix Ascend is required Strong communication and customer service skills Ability to multitask and work efficiently in a fast-paced environment Professional appearance and positive attitude Strong organizational and problem-solving skills Ability to work independently and as part of a team Pay: $20.00 - $26.00 per hour Benefits: Flexible schedule Paid time off Work Location: In person

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