Dental Assistant/Receptionist - Gentle Dental Spa - Hoffman Estates, IL

Join Our Dental Team! Are you friendly, organized, and passionate about helping patients feel comfortable and cared for? We are looking for a dependable, team-oriented Dental Front Desk & Dental Assistant to join our general dentistry practice! This is a hybrid position for someone who enjoys both the administrative and clinical sides of dentistry. The ideal candidate is comfortable greeting patients, managing appointments, and helping the dental team provide excellent care throughout the day. We are looking for someone with a positive attitude, strong communication skills, and a willingness to jump in wherever needed to help our office run smoothly. Your main position will be the front desk, but everyone is crossed trained for both positions in the event someone is sick, on vacation, or their help is needed due to busyness. Front Desk & Administrative Duties Greet patients warmly and provide an excellent first impression. Answer phone calls, schedule appointments, and confirm upcoming visits. Check patients in and out and maintain accurate patient records. Verify dental insurance benefits and assist with insurance inquiries. Collect patient payments and review treatment estimates as needed. Coordinate patient follow-ups, recall appointments, and treatment scheduling. Maintain an organized front desk and support daily office operations. Dental Assisting Duties Assist the dentist during examinations and dental procedures. Prepare treatment rooms, instruments, and materials for patient care. Clean and sterilize instruments according to infection control protocols. Take dental X-rays when properly trained and authorized. Help patients feel comfortable before, during, and after procedures. Maintain clean, organized, and well-stocked operatories. Assist with clinical supplies and other duties to support the dental team. Teamwork & Patient Care Communicate effectively with the dentist and other team members. Help maintain an efficient daily schedule and positive patient flow. Protect patient privacy and follow office policies and safety guidelines. Provide friendly, professional service to every patient. Be flexible and willing to assist with both front desk and clinical responsibilities as needed. Qualifications Previous dental office experience preferred but not required. Experience in dental front desk, dental assisting, or both is a plus. Familiarity with dental insurance, scheduling, and Dentrix Ascend or similar practice management softwares preferred. Strong organizational, communication, and multitasking skills. Professional, dependable, and friendly demeanor. Ability to work well independently and as part of a team. Willingness to learn, take initiative, and adapt to changing daily priorities. What We Offer Competitive pay of $18–$25 per hour , based on experience. Full-time employment. A friendly, supportive, team-oriented work environment. Opportunities to expand your dental knowledge and skills. A varied role with a combination of administrative and clinical responsibilities. 80 hours PTO (~2 weeks), Medical, Vision, and Short and Long-Term Disability insurance, 401k matching, Paid Lunch About Our Office For our equipment, we work with digital X-rays, intraoral scanners (Trios and Omnicam), milling machines, and CBCT We do implants, All-on-X procedures, Botox, clear aligners, as well as basic dental care Our current software is Dentrix Ascend Continuing education opportunities are offered If you enjoy working with people, take pride in providing excellent patient care, and are looking for a position where you can contribute to both the front office and clinical team, we would love to hear from you! We look forward to meeting you and welcoming you to our team! Job Type: Full-time Pay: $18.00 - $25.00 per hour Expected hours: 32.0 – 40.0 per week Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Vision insurance Work Location: In person

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