Growing dental practice seeking ambitious Dental Receptionist / Treatment Coordinator in Los Angeles, CA

Our state-of-the-art dental practice located on Wilshire Blvd in Los Angeles is seeking an experienced Front Office / Dental Treatment Coordinator who is looking for long-term career stability and a place to truly call home. This role is ideal for a seasoned professional who excels in patient communication, treatment coordination, and front office leadership, and who thrives in a supportive, high-quality environment. Why Join Us Supportive, professional team culture Prime Los Angeles location on Wilshire Blvd, and complimentary parking No weekends – excellent work-life balance Flexible schedule options: 4 days (10 hours/day, M-F) or 4 days (8 hours/day, M-TH) Key Responsibilities Be a strong team player and make our practice your professional home Assist the Office Manager and Doctor with case and treatment presentations Maintain efficient, productive, and well-balanced schedules Professionally manage phone calls, messages, and new patient inquiries Demonstrate strong call conversion skills while multitasking Track, record, and report case presentation outcomes Ensure high treatment acceptance and proper follow-through Follow up consistently on pending treatment plans Communicate daily progress and results with management and doctor Manage workflow efficiently to complete tasks in a timely manner Provide exceptional customer service and patient care Insurance & Financial Responsibilities Strong understanding of dental insurance processes including billing, pre-authorizations, verifications, and eligibility In-depth knowledge of insurance plans, HMO & PPO Confidently present financial arrangements including CareCredit, LendingClub, and other financing options What We’re Looking For Minimum 5+ years of dental office experience (required) Proven experience in front office operations and treatment coordination Excellent communication and interpersonal skills Highly organized with the ability to multitask in a fast-paced environment Computer literate with experience in dental software programs Patient-first mindset with professionalism and warmth Seeking stability, growth, and long-term commitment

Our Vision

Our modern facility serves as a hub for comprehensive oral health services, combining advanced technology with warm, personal care. Our team embraces continuous learning and collaborative problem-solving to deliver truly exceptional patient outcomes.

Professional Growth Opportunity

Join our forward-thinking practice where every team member plays a vital role in shaping our success. We seek individuals who thrive in dynamic environments and are passionate about staying at the forefront of dental care. Whether you're early in your career or looking for a new challenge, we offer the resources and support needed to achieve professional excellence.

Core Duties

• Implement and maintain established practice policies and procedures
• Support continuous learning and professional development within the team
• Contribute to maintaining a clean, organized, and safe working environment