Font Desk at a Dental Office - Miami Implants and Family Dentists - Bradenton, FL

OverviewWe are seeking a dedicated and professional Front Desk Associate to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer support and ensuring a welcoming environment. This role requires strong communication skills, the ability to multitask, and a commitment to delivering outstanding service.
Responsibilities

Greet and assist clients and visitors in a friendly and professional manner.
Answer phone calls promptly, demonstrating excellent phone etiquette.
Manage incoming inquiries and provide accurate information regarding services offered.
Perform data entry tasks efficiently, ensuring all information is accurately recorded in the system.
Analyze client needs and provide appropriate solutions or direct them to the relevant department.
Support sales efforts by promoting services and assisting with appointment scheduling.
Maintain an organized front desk area, ensuring all materials are stocked and readily available.
Collaborate with team members to enhance overall customer experience.

Skills

Bilingual proficiency is a plus, enhancing communication with diverse clientele.
Strong customer support skills with a focus on client satisfaction.
Excellent verbal and written communication abilities to convey information clearly.
Proficient in computer usage, including data entry and management software.
Ability to type efficiently while managing multiple tasks simultaneously.
Experience in a call center environment is advantageous for handling inquiries effectively.
Strong sales aptitude to promote services confidently.
Analytical mindset to assess client needs and provide tailored solutions.

Join us in creating a positive experience for our clients while developing your skills in a dynamic work environment!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Shift:

Day shift

Work Location: In person

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