Princess Dental Staffing
Dental AR Insurance Specialist - Mountain State OFS - Hurricane, WV
Permanent Dental Receptionist / Front Desk Job in Hurricane, WV

Our company has served as the administrative partner for prominent providers specializing in oral and maxillofacial surgery throughout the state of West Virginia, the Ohio/Kanawha River valley regions, Virginia, and the Greater Charlotte region of North Carolina since its establishment in 2018. Our mission is to provide dedicated management and administrative support to help practices optimize their business for success.
As an employer, we are focused on always striving to create a best-in-class experience for the entirety of our employees' career from application to retirement. We seek team-oriented leaders with a desire to grow and be a part of an exciting time for our organization.
Not only do we offer competitive wages, but we also offer a significant benefits package which includes zero premium deduction medical/dental/vision insurance options, F.S.A./H.S.A., 401k with match, PTO, paid holidays, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/daytime only schedule with short Fridays to boot!
Position Summary: Provide timely and accurate billing of medical and dental claims to various medical and dental insurance carriers.
Duties and Responsibilities:
Review all bills for accuracy.
Enter insurance information provided by patients.
Review and correct insurance information for existing patients as needed.
Submit bills to the various insurance carriers utilizing electronic billing if at all possible.
Assist in maintaining files for biopsy and lesion billing.
Assist in reviewing and working electronic billing reports.
Scan and file financial information, EOBs and any other documents as needed
Respond to insurance mail requests as needed and in a timely manner
Answer telephone calls from patients and insurance companies regarding accounts
Answer questions from office staff regarding patient accounts, insurance benefits, and any other questions as needed
Provide information or reports to administration regarding billing issues with any insurance companies
Print various reports from practice management software
Write occasional letters to respond to insurance company requests
Write occasional insurance appeal letters
Participate in training
Back up other accounts receivable positions
Position Requirements
Required Skills and Abilities:
Excellent verbal and written communication skills
Excellent interpersonal skills
Excellent organizational skills
Must be detail-oriented
Must maintain professionalism at all time
Must maintain training/ continuing education requirements
Ability to function in fast paced and/ or stressful work environment
Must adhere to company policies and procedures and safety guidelines
Education and Experience:
High school diploma.
Experience in claims processing
Previous experience in a medical/dental billing environment preferred
Physical Requirements:
Prolonged standing and walking
Frequent bending and twisting
Job Type: Full-time
Pay: $16.50 - $20.00 per hour
Benefits:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Overtime
Supplemental Pay:
Overtime pay
Yearly bonus
Work Location: In person
