Dental Front Office / Assistant Office Manager - Best Smiles - Louisa, VA

Dental Front Office / Assistant Office ManagerLocation: Best Smiles – Staples Mill, Richmond, VA
At Best Smiles Staples Mill, you’ll be more than just a Dental Front Office — you’ll play a key role in shaping the patient experience and supporting the daily operations of a growing, multi-location dental practice. We’re seeking an enthusiastic and organized Dental Front Office with Assistant Office Manager responsibilities to join our team at our Staples Mill location.
About Us
Best Smiles is a leading provider of comprehensive dental care, proudly serving the Staples Mill, Glen Allen, North Side, South Richmond, and Chester communities. Our multi-doctor practice offers all specialties under one roof and thrives on collaboration, innovation, and exceptional care.
Full-Time Position with Benefits
This is a full-time position with competitive pay (negotiable based on experience), opportunities for growth, and a fast-paced, supportive environment where you’ll be empowered to take ownership of your role.
Core Responsibilities:
Front Office Duties:

Greet and check in patients with a warm, professional attitude
Answer and manage phone calls following office protocols
Schedule appointments and maintain daily flow
Verify insurance coverage and assist with billing questions
Present and coordinate treatment plans
Maintain accurate and organized patient records using Open Dental

Assistant Office Manager Duties:

Support daily operations and ensure front office efficiency
Assist with financial duties such as accounts receivable and reporting
Help manage staff scheduling and assist with onboarding new team members
Act as a communication bridge between front desk, clinical team, and management
Monitor supplies, coordinate vendor relations, and support inventory needs
Step in for Office Manager when needed

Our Ideal Candidate:

At least 1 year of dental office experience required
Open Dental experience is a strong plus
Prior experience with leadership or office coordination is preferred
Strong organizational and time management skills
Excellent communication and interpersonal abilities
Tech-savvy and confident using practice management software
Positive attitude and team-first mindset
Ability to multitask in a dynamic, fast-paced environment

Our Vision
We envision a future where exceptional dental care is accessible, comfortable, and transformative. Our practice is rooted in relationship-building, modern dentistry, and personal growth for both our patients and our team.
Our Culture & Values

Patient-centered care
Integrity, trust, and respect
Teamwork, growth, and celebration of achievements

Benefits Include:

Paid Holidays & Paid Time Off
Medical Insurance
Dental Benefits
401(k)
Bonus Structure
Yearly Uniform Stipend

Apply Today
If you’re ready to grow your career with a dynamic and forward-thinking dental team, we’d love to hear from you!
➡ For faster consideration, please complete the form here:https://bestsmilesdentist.com/staff-careers/patient-care-coordinator/
We look forward to welcoming you to the Best Smiles family!
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

Monday to Friday

Experience:

Dental Front Office: 1 year (Required)

Work Location: In person

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