Dental Receptionist/Assistant: English speaking with customer service experience - South Miami Dental Practices - Miami, FL

Job OverviewWe are seeking a dedicated and organized Dental Receptionist & Dental Assistant to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in dental office procedures and software, as well as a friendly demeanor to create a welcoming environment for our patients.
Duties

Greet patients upon arrival and manage check-in and check-out processes.
Schedule appointments efficiently using dental software such as eClinicalWorks or Epic.
Handle medical collections and verify insurance information, including Medicare coverage.
Maintain accurate patient records and ensure compliance with HIPAA regulations.
Assist with medical administrative support tasks, including filing and data entry.
Answer phone calls promptly, addressing patient inquiries and concerns professionally.
Coordinate with dental staff to ensure smooth operations within the office.
Manage office supplies and inventory to support daily functions.

Experience

Previous experience as a Dental Receptionist or in a similar role is preferred.
Familiarity with medical scheduling systems and office management practices is essential.
Knowledge of medical collection processes and insurance verification is advantageous.
Proficiency in using dental software such as eClinicalWorks or Epic is a plus.
Strong communication skills, both verbal and written, are required for effective patient interaction.
Ability to work in a fast-paced environment while maintaining attention to detail.

We look forward to welcoming a motivated individual who is passionate about providing excellent patient care and supporting our dental practice's success!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
On-the-job training
Paid time off

Schedule:

Monday to Friday

Ability to Commute:

Miami, FL 33133 (Required)

Ability to Relocate:

Miami, FL 33133: Relocate before starting work (Required)

Work Location: In person

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