Dental Receptionist / Front Desk

Palm & Poppy Pediatric Dentistry is a new pediatric dental office located in Pasadena, CA.  We are looking for a Front Desk/Dental Receptionist to be a critical part of the team as we grow our practice.  We seek highly responsible, caring, and strongly self-motivated individuals who have proven experience working with children.  We are searching for team members who share our values: dedication to high-quality care for patients, passion for creating a productive and supportive work environment, and excitement towards helping develop a growing practice.  Our goal is to uplift one another within our team while creating a positive dental home for the community.

Responsibilities

• Welcoming patients and families to our practice warmly
• Providing impeccable customer service
• Scheduling appointments
• Verifying insurance eligibility and explaining insurance benefits to parents 
• Presenting treatment plans to families with confidence and knowledge
• Communicating effectively with dental team for seamless patient experience

Required Qualifications

• 1+ years of dental front office/dental billing work experience 
• Knowledge of dental insurance
• Knowledge of dentistry procedures (pediatric would be a plus)
• Understanding of health & safety regulations
• Good computer skills
• Clear communication abilities
• Attention to detail

Desired Qualifications

• Previous experience as a dental assistant (first-hand knowledge of back operations)
• Speaks spanish