Princess Dental Staffing
Front Desk Dental Receptionist - Diamond Family Dental - Sterling Heights, MI
Permanent Dental Receptionist / Front Desk Job in Sterling Heights, MI
OverviewWe are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the smooth operation of our dental office, and it requires a professional demeanor, strong communication skills, and the ability to multitask effectively.
Duties
Greet patients and visitors warmly, providing a welcoming atmosphere.
Manage appointment scheduling and confirmations using dental office management systems.
Handle incoming calls, directing them to appropriate staff members or taking messages as necessary.
Maintain patient records and ensure documentation is accurate and up-to-date.
Assist with insurance verification and patient registration processes.
Perform clerical tasks such as filing, data entry, and maintaining office supplies.
Review documentation for completeness and compliance with ICD-10 coding standards.
Collaborate with medical staff to facilitate smooth patient flow and enhance service delivery.
Skills
Proficiency in clerical duties and office management practices.
Familiarity with medical administrative support functions, including patient service protocols.
Experience with Dentrix or similar medical office management systems is preferred.
Strong attention to detail for documentation review and accuracy in record-keeping.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Ability to work in a fast-paced environment while maintaining professionalism under pressure.
Knowledge of ICD-10 coding is advantageous but not mandatory.
Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while developing your career in the medical field.
Job Types: Full-time, Part-time
Pay: $20.88 - $25.15 per hour
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
