Dental Treatment Coordinator (Bilingual – English/Spanish)

Receptionist / Dental Treatment Coordinator

Location: Hawthorne, CA
Practice: Happy Light Dental
Job Type: Full-Time (Part-Time considered for the right candidate)
Pay: Competitive hourly rate ($22.00 – $26.00/hour based on experience) + Bonuses

About the Role

Happy Light Dental is growing, and we’re looking for a friendly, detail-oriented, and organized individual to join our team as a Receptionist / Dental Treatment Coordinator. This dual-role position is perfect for someone who enjoys both front-desk hospitality and guiding patients through their treatment plans with care and clarity.

You'll be the first point of contact for our patients — in person and over the phone — and a key player in helping them understand their dental care and financial options. If you love creating a welcoming environment and enjoy helping people feel confident about their health decisions, we’d love to meet you.

What You’ll Do

Reception Responsibilities:

• Greet patients with warmth and professionalism
• Answer phones, manage the schedule, and confirm appointments
• Handle check-ins, check-outs, and intake paperwork
• Maintain a clean and organized front office

Treatment Coordinator Responsibilities:

• Present treatment plans clearly and confidently
• Review insurance coverage and explain out-of-pocket costs
• Coordinate financing options (CareCredit, Sunbit, etc.)
• Follow up with patients to ensure case acceptance and scheduling

What We’re Looking For

• 1+ year experience in a dental front office or treatment coordination (preferred)
• Familiarity with dental insurance (PPO, Denti-Cal) and patient financing
• Strong communication and customer service skills
• Bilingual (Spanish) highly preferred
• Detail-oriented, tech-savvy, and dependable
• Knowledge of OpenDental is required

Why You’ll Love Working With Us

• Supportive, team-oriented culture
• Opportunity to grow as we expand
• Training provided for the right person
• Bonus potential based on case acceptance
• Patient-first values with a modern approach

How to Apply

Send us your resume, availability, and a short message telling us why you’re interested in the role. We can’t wait to meet someone who shares our mission of making dental care comfortable, clear, and compassionate.