Dental Receptionist / Front Desk opportunity in Pasadena, CA

Position: Dental Hygiene Coordinator
Location: Blue Door Dental, Pasadena, CA
Employment Type: Full-Time

About Us:
At Blue Door Dental, we believe in creating beautiful, healthy smiles in a comfortable and welcoming environment. Our state-of-the-art dental practice in Pasadena, CA, prides itself on providing top-notch care and exceptional patient experiences.

Job Description:

Looking for an amazing Dental Hygiene Coordinator to join the best dental team. Team culture and delivering the best patient experience possible are priority number one for us and we do not take it lightly. Our team is like a family and we are looking for the next perfect member to join us. Must have an amazing attitude, personality, and be willing to put in the work. Must have at least one year of dental experience. Please submit cover letter explaining why you belong on this team along with your resume.

As a Dental Hygiene Coordinator, you will play a crucial role in ensuring the smooth operation of our dental hygiene department which is the foundation of our practice. You will be responsible for scheduling appointments, coordinating patient care, managing records, and providing excellent customer service. Your organizational skills and attention to detail will help us deliver top-quality care to our patients. Being part of the front office means you are the first person our patients speak with and the first person they see. Someone who wants to build lasting relationships with our team and patients will find fulfillment and growth potential at our practice!

Key Responsibilities:

• Patient Coordination: Schedule and confirm dental hygiene appointments as well as act as the liaison between the dentist and the patient, clearly explaining treatment plans, procedures, and post-treatment care.
• Scheduling: Manage and optimize the appointment schedule to ensure efficient use of time and resources as well as reaching out to unscheduled patients
• Insurance: Assist with administrative tasks, including inputting insurance information, EOBs, verifications and auditing schedule for expected copays.
• Record Keeping: Maintain accurate and up-to-date patient records, treatment plans, and financial agreements.
• Customer Service: Deliver exceptional customer service, addressing patient concerns and inquiries promptly and professionally.
• Assist with patient check-in and check-out processes.
• Collaboration: Work with dental hygienists and other team members to ensure efficient workflow.
• Financial Arrangements: General knowledge of presenting and discussing financial options with patients, including insurance benefits, payment plans, and financing options.
• Patient Education: Be able to discuss our range of services as well as key things to be aware of after certain procedures

Qualifications:

• Previous experience in a dental office, preferably in a similar role.
• Strong understanding of dental terminology, procedures, and insurance processes.
• A compassionate and patient-focused attitude.
• Strong organizational and multitasking skills.
• Excellent communication, interpersonal skills and phone skills
• Proficiency in dental practice management software (experience with Dentrix is a plus).
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• High school diploma or equivalent; additional education or certification in dental administration is a plus.
• Bilingual skills (Spanish) are a plus.

Why Join Blue Door Dental?

• Team Environment: Work with a supportive and friendly team dedicated to providing high-quality dental care.
• Professional Growth: Opportunities for continuous learning and professional development.
• Competitive Compensation: Attractive salary and benefits package, including health insurance, retirement plans, and paid time off.
• Modern Facility: Enjoy working in a modern, well-equipped dental office with the latest technology.

How to Apply:
If you are passionate about dental care and enjoy helping patients achieve their healthiest smiles, we'd love to hear from you. Join us at Blue Door Dental and make a difference in the lives of our patients every day.

Please send your resume and a cover letter detailing your relevant experience and why you are a perfect fit for this role to thomaspacheco@gmail.com

Blue Door Dental
1137 E Green St., Pasadena, CA, 91106
bluedoordentalpasadena.com

Blue Door Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.