Front Office Administrator/TC- (Spanish Speaking)- in North Hollywood, CA

We're a growing dental practice looking for a dedicated and experienced Dental Front Office Adminstrator to join us on this exciting journey. As we build and expand our practice, we're searching for someone who's not only skilled but also eager to grow with us, someone we can proudly call part of our work family. 

Who We're Looking For

• Proven experience in dental front office administration
• Strong treatment coordination and case presentation skills
• Confident in sales and helping patients say "yes" to treatment
• Solid understanding of PPO and Deniti-Cal insurance
• Spanish fluency is a must
• Friendly, professional, and courteous with excellent phone ettiquete 
• Organized, detail-oriented, dependable, and efficient 
• Trainable and open to learning new systems and processes
• Enthusiastic, team-player mindset with a passion to grow and excel
• Passionate about patient-care and committed to long-term success 

Responsibilities Include but not limited to:

• Answering phones and responding to patient inquiries professionally
• Presenting treatment plans and confidently discussing financial options
• Verifying insurance eligibility and benefits
• Preparing daily schedules and patient charts in advance
• Checking in and checking out patients with care and accuracy
• Coordinating and managing the schedule efficiently
• Calling patients for unscheduled treament, recall appointments, inactive/dormant accounts, and appointment reminders.
• Calling patient upon approval of TARs and keeping track of denials for possible resubmissions. 
• Maintaing a clean, organized, and welcoming front office environment
• Supporting the team with other task as needed

What We Offer:

• Full time position and growth potential
• Fun working environtment with an amazing staff
• Incentives and bonus structure based on performance and experience
• A positive, team-focused work environment
• The opportunity to play a key role in building a thriving practice
• A place where you're valued like family, not just an employee

If you're ready to grow with a practice that's building something special, we'd love to hear from you! Please send your resume. We are eager to meet you and build a long-term relationship!