Dental Receptionist / Front Desk opportunity in Long Beach, CA

Our dental office is seeking an exceptional Dental Receptionist / Front Desk to enhance our patient care services.

Clinical Setting

Our facility features advanced dental equipment and digital imaging systems, allowing our team to provide comprehensive care efficiently. We prioritize patient comfort and maintain strict standards for infection control and safety protocols.

Candidate Requirements

We seek a dedicated professional with solid technical foundations and strong interpersonal skills. The successful candidate will demonstrate reliability, attention to detail, and the ability to balance independent work with collaborative efforts.

Job Responsibilities

• Engage in ongoing professional development to enhance skills and knowledge
• Support practice-wide initiatives and special projects as needed
• Demonstrate commitment to delivering exceptional patient outcomes and experiences

A dental receptionist plays a vital role in ensuring the smooth operation of our dental office. Their key responsibilities include but are not limited to:

1. Greeting Patients: Welcoming patients as they arrive and creating a friendly, professional environment.
2. Scheduling Appointments: Managing the appointment calendar, rescheduling as needed, and ensuring optimal patient flow.
3. Patient Communication: Answering phone calls, responding to patient inquiries, and providing appointment reminders.
4. Administrative Duties: Handling patient check-ins and check-outs, updating patient records, and managing correspondence.
5. Insurance and Billing: Verifying insurance coverage, processing payments, and preparing billing statements.
6. Maintaining Records: Ensuring accurate and complete patient records and confidentiality.
7. Support for Clinical Staff: Assisting with basic administrative tasks to support the dental team.

Overall, the dental receptionist is crucial for delivering excellent patient service and supporting the operational efficiency of the dental office and for enhancing team dynamics by continued communication between front and back office.