Dental Receptionist Treatment Coordinator

Job Overview

We are a family-owned and operated, private dental practice with service to the Las Vegas area for over 30 years. We are looking to hire a full-time, experienced Dental Receptionist with a passion for dentistry. Our hours are Tuesday-Thursday from 7:45-5:30

Responsibilities

• Greet and check in patients warmly and professionally.
• Verify patient information and update records as needed.
• Collect co-pays, balances, and other payments at check-out.
• Follow up on unpaid claims and patient balances.
• Provide treatment cost estimates and explain coverage to patients.
• Enter and post patient and insurance payments.
• Verify insurance coverage and benefits before treatment.
• Manage patient check-outs and schedule follow-up appointments
• Handle patient questions or concerns in person and over the phone.
• Maintain an organized and balanced daily schedule for the providers.
• Schedule, confirm, and reschedule appointments.
• Monitor cancellations and fill open slots efficiently.
• Coordinate specialist referrals or lab appointments when necessary.
• Balance daily reports.
• Reconcile credit card transactions with the terminal processor.

Qualifications

• 1-2 years of experience working in a dental.
• Excellent interpersonal skills
• Always collect at time of service—don’t delay billing when possible.
• Be confident but courteous when discussing payment.
• Keep payment records consistent and double-checked daily.
• Strong working knowledge of dental terminology, equipment, and practices