Permanent Dental Receptionist / Front Desk Job in Danvers, MA
About Us We are a privately owned, patient-centered dental practice that takes pride in providing high-quality care with a personal touch. As a small, close-knit team, we value kindness, professionalism, and a positive working environment. We are looking for a reliable and friendly Dental Front Desk Receptionist to be the welcoming face of our practice. Position Summary The Dental Front Desk Receptionist plays a vital role in ensuring each patient has a smooth and pleasant experience. This position includes managing the schedule, supporting patient communication, and assisting the clinical team with administrative needs. The ideal candidate enjoys working with people, stays organized, and thrives in a supportive, team-oriented environment. Key Responsibilities Warmly greet and check in patients Answer phone calls, schedule/confirm appointments, and manage the daily schedule Verify dental insurance and submit claims Scheduling and appointment confirmation Assist patients with questions regarding treatment, billing, and office protocols Maintain a tidy and presentable reception area Coordinate with the dental team to ensure efficient patient flow Perform administrative tasks including emails, filing, scan documents, and data entry Qualifications Prior dental front office experience preferred (but willing to train the right fit) Familiarity with dental insurance is a plus Experience with Dentrix or willingness to learn Strong communication and customer service skills Strong organization, attention to detail, and multitasking abilities Professional, dependable, and team-oriented High school diploma or equivalent required We look forward to welcoming a new team member who values patient care as much as we do. Thank you for considering joining our practice! Job Type: Full-time Pay: $18.00 - $25.00 per hour Benefits: Professional development assistance Experience: Customer service: 4 years (Preferred) Ability to Commute: Danvers, MA 01923 (Required) Ability to Relocate: Danvers, MA 01923: Relocate before starting work (Required) Work Location: In person
