Dental Receptionist/ Insurance Coordinator - Dental Coach USA - Long Beach, CA

Front Desk / Insurance Coordinator Dr. Will Grella, DDS Full-Time Position – Minimum 2 Years of Experience Required About Us At Dr. Will Grella, DDS, we are committed to delivering the highest quality dental care to every patient we serve. With training rooted in the standards of the U.S. Navy, Dr. Grella upholds a culture of excellence, precision, and personalized attention. We pride ourselves on creating a warm, supportive environment where patients feel valued and well cared for. Position Overview We are seeking a reliable, experienced Front Desk / Insurance Coordinator to join our team full-time. This role is essential to creating a smooth and positive experience for our patients. The ideal candidate is professional, friendly, detail-oriented, and confident navigating both patient interactions and insurance processes. Responsibilities Greet and check in patients with warmth and professionalism Answer phones, schedule appointments, and manage daily patient flow Verify insurance coverage, process claims, and follow up on outstanding claims Collect payments, review treatment plans, and discuss financial arrangements Maintain accurate patient records and ensure compliance with HIPAA Support the dental team with organizational and administrative tasks Provide exceptional customer service in all patient interactions Requirements Minimum 2 years of experience in a dental front office or insurance coordinator role Strong understanding of dental insurance verification and claim submission Excellent communication and customer service skills Proficiency with dental practice management software (Dentrix, Eaglesoft, etc. preferred) Ability to multitask, stay organized, and work efficiently in a fast-paced environment Professionalism, reliability, and a patient-focused mindset How to Apply Please submit your resume and a brief cover letter describing your relevant experience. We look forward to meeting you! Pay: $22.00 - $24.00 per hour Expected hours: 40 per week Work Location: In person

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