Dental Receptionist - Cal State Dental Inc - Monterey Park, CA

Job Summary We are seeking a highly organized and personable Dental Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, This role requires a detail-oriented professional committed to delivering exceptional patient service, managing appointment scheduling, verifying insurance coverage, and maintaining accurate dental and medical records. The Dental Receptionist will play a vital role in ensuring smooth office operations and fostering a welcoming environment for patients. need to speak chinese! Duties Greet patients warmly and professionally, providing outstanding customer service at the front desk. Manage appointment scheduling using dental office management software such as Dentrix or Eaglesoft, ensuring efficient calendar organization. Verify insurance coverage .Process payments, perform medical collections, and assist with billing tasks . Maintain meticulous dental records, including filing, scanning, and organizing paper and electronic files . Answer multi-line phone systems with professional phone etiquette, schedule appointments, and address patient inquiries promptly. Assist with insurance verification processes, claim submissions, and follow-up to ensure timely reimbursements from Medicare or other insurers. Support clinic operations by performing clerical duties such as data entry, typing reports, managing office supplies, and maintaining a clean reception area. Job Type: Full-time Pay: $18.00 - $25.00 per hour Expected hours: 40 per week Benefits: Employee discount Paid sick time Paid time off Work Location: In person

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