Medical/Dental Receptionist - Front Desk - South County Periodontics - Mission Viejo, CA

Job Description We are a fee for service private practice specializing in Periodontics and Implant Surgery. Our doctors are honest, ethical, well regarded in the community and considered thought leaders in the specialty. We strive to deliver the best quality care to our patients in the most compassionate manner while also having fun. Description of position Our thriving practice needs a a receptionist who can answer phones in a friendly manner, coordinate doctor and patient schedules, manage patient finance and treatment plans, understands and process dental insurance. We are looking for a full time professional who believes that patients should be treated like family, and understands the value of 5 star service. Experience is beneficial, but we will train the right individual. Job Duties Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents Process payments from patients for co-pays and uninsured visits Schedule appointments for new and recurring patients based on doctor availability Maintain accurate digital patient records Call patients to remind them of upcoming appointments and help them schedule referral appointments when appropriate Provide patients with support and guidance as needed Skills and requirements High school diploma/GED required (Associate or Bachelor's a plus) 1 year experience in the dental field preferred but will train the right individual Familiarity with Dentrix Ability to handle a fast-paced environment and prioritize tasks based on importance Excellent communication and problem solving skills Computer savvy with working knowledge of Microsoft Word and Excel Effectively use the internet including management of emails and attachments Work Schedule: Full time, Monday-Friday 8am-5pm Benefits 401 K profit sharing plan with match Monthly bonus incentives Medical benefits Dental benefits Continuing education benefits Uniform allowance Salary: $17-$25/hour DOE plus bonuses Job Type: Full-time Pay: $18.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Work Location: In person

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