Dental Treatment Coordinator - Beautiful Smiles By Design - Calhoun, GA

Beautiful Smiles by Design Dentistry is one of the fastest-growing dental practices serving Dalton and Calhoun, Georgia, and now Chattanooga, Tennessee. We are committed to providing whole-person care to our communities and championing the greater good. We are seeking a highly competent Dental Treatment Coordinator to join our Calhoun team. This individual will help ensure an efficient, patient-centered experience and support our fast-paced, friendly, and fun environment. Compensation is highly competitive and based on experience. A performance-based bonus system tied to collection rate and amount is also available. Essential Duties & Responsibilities Ensure a smooth transition for new patients entering the practice, support ongoing care for existing patients, and maintain communication throughout treatment, including communication with specialty offices. Verify dental insurance and patient benefits; submit claims accurately and in a timely manner. Obtain and review insurance coverage details prior to treatment. Clearly explain insurance benefits, coverage estimates, and patient financial responsibility. Manage patient financing programs. Prepare and present treatment plans and associated fees (independently or alongside doctors). Prepare and submit necessary claim forms. Schedule follow-up and return appointments for patients. Maintain a professional, kind, and courteous demeanor with patients, staff, and doctors. Support Front Desk Coordinator by checking in, checking out patients and answering phone calls. Actively participate in staff meetings. Perform additional duties as assigned by the dentist or manager. Take initiative to identify and implement improvements for individual and practice performance. Support team members when workloads are high to promote operational efficiency and a positive work environment. In Summary…. Maintain a full schedule for the providers. Prepare pre-authorizations and pre-treatment estimates. Ensure insurance plans and verification documents are updated in patient charts. Prepare and present treatment plans, maintaining an organized follow-up system. Keep detailed records of new patients, treatment plans, treatment value presented, and next appointment dates. Establish and document payment plans in patient files. Manage recall lists, especially for patients who cancel, no-show, or have not rescheduled. Follow up on special cases as needed. Skills & Competencies Strong treatment planning and presentation skills. Dental billing, collections, and insurance experience. Ability to maintain accurate and organized patient records. Proficient in insurance verification, posting, and payment processing. Strong computer and software skills. Excellent communication and interpersonal skills. High attention to detail and accuracy. Reliable, well-organized, and self-motivated. Strong team-player mindset and willingness to support others. Qualifications High school diploma or equivalent; formal training from a vocational or technical school preferred. Additional training, certifications, or competencies related to dental administration are a plus. Previous experience in dental treatment coordination or front desk coordination within a dental practice. Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Professional development assistance Vision insurance Education: High school or equivalent (Required) Experience: Dental Front Desk receptionist: 1 year (Required) Treatment coordination: 1 year (Required) Language: Spanish (Preferred) Ability to Relocate: Calhoun, GA 30701: Relocate before starting work (Preferred) Work Location: In person

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