Dental Assistant/Receptionist - Arbor blue family dental - Lincoln Park, MI

Overview We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our healthcare team. This dual-role position offers an exciting opportunity for individuals who are passionate about providing exceptional patient care and efficient administrative support within a busy dental practice. The ideal candidate will possess strong clinical skills, excellent communication abilities, and a comprehensive understanding of dental office operations, ensuring a seamless experience for both patients and staff. This paid position is integral to maintaining the high standards of our practice while fostering a welcoming environment for all visitors. Responsibilities Assist dental providers during patient examinations and procedures by preparing treatment rooms, sterilizing instruments, and handing necessary supplies. Manage patient check-in and check-out processes with professionalism, including verifying insurance information and updating medical records. Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix, ensuring optimal patient flow. Handle insurance verification, claims submission, and follow-up to facilitate accurate billing and collections using systems like Epic, Meditech, or Athenahealth. Maintain accurate documentation of patient visits, treatment plans, and medical histories in electronic health record (EHR) systems such as eClinicalWorks or EMR platforms. Provide excellent customer service by addressing patient inquiries via multi-line phone systems and ensuring a positive experience at the front desk. Support medical administrative tasks including filing, data entry, medical coding (CPT, ICD-9/10), and reviewing documentation for accuracy in compliance with HIPAA regulations. Assist with medical billing processes related to Medicare, Medicaid, and private insurance claims to ensure timely reimbursement. Uphold infection control protocols and maintain cleanliness of clinical areas in accordance with health standards. Demonstrate proficiency in dental terminology and office management software such as Eaglesoft or Dentrix to streamline daily operations. Experience Prior experience working in a dental clinic or healthcare setting is required; clinic experience is highly preferred. Demonstrated proficiency with electronic health records (EHR) systems like Epic, Meditech, or eClinicalWorks. Strong knowledge of medical billing procedures, insurance verification processes, and coding practices including CPT and ICD coding standards. Familiarity with dental terminology and clinical procedures enhances effectiveness in supporting dental teams. Bilingual abilities are advantageous to serve diverse patient populations effectively. Proven skills in medical administrative support including scheduling, filing, data entry, and managing multi-line phone systems. Excellent communication skills coupled with professional phone etiquette to ensure outstanding patient service. Experience with computer applications such as Microsoft Office Suite (Word, Excel) for documentation and reporting purposes. Join our team to deliver compassionate care while supporting efficient office operations in a dynamic dental environment! Job Types: Full-time, Part-time, Temporary Pay: $18.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Work Location: In person

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