Orthodontic Office Receptionist - Vivid Orthodontics - Jacksonville, FL

Are you the friendly face that makes every visitor feel welcome? We're seeking a personable, organized front desk receptionist to join our team and be the first point of contact for our patients. About the role Position: Orthodontic office Front Desk Receptionist Location: Jacksonville, River City Employment Type: Full-time 4 days a week 7:30am-4:15pm Monday, Tues, Thurs, Fri Compensation: $16-$17 Start date- 12/15/2025 Responsibilities -Greet visitors with a warm, professional demeanor; announce and direct guests as needed - Answer, screen, and route incoming calls; manage voicemails and emails promptly - Manage the front desk with efficiency, including handling mail, packages, and deliveries - Maintain a tidy, welcoming reception area and waiting room - Assist with basic administrative tasks (data entry, filing, scanning, photocopying) - Proactively anticipate needs and provide exceptional customer service - Collaborate with team to ensure smooth daily operations Required Qualifications -Must have dental or orthodontic experience - Excellent interpersonal and communication skills; warm, confident, and approachable - Strong organizational and multitasking abilities; able to prioritize and handle multiple tasks - Professional appearance and demeanor - Proficiency with office software - Friendly, responsive, and solution-oriented with a positive attitude - Ability to maintain confidentiality and handle sensitive information - Problem-solving mindset and the ability to gracefully de-escalate - Previous front desk, receptionist, or customer service experience preferred What We Offer - Competitive salary and benefits package - Opportunities for growth and professional development - A supportive, inclusive, and collaborative team culture - Training and onboarding to set you up for success - A modern, comfortable work environment Ideal Candidate Profile - A natural people person who enjoys helping others - Calm under pressure and adept at balancing multiple tasks - Proactive, reliable, and detail-focused - A team player who can work independently when needed How to Apply Please submit: - A current resume or CV - A brief cover letter outlining why you’re a great fit for this role - Any relevant certifications or references (optional) Email applications to: info@smilesbyvivid.com Interview Process - In-person interview - Reference check and final offer Job Type: Full-time Pay: $16.00 - $19.00 per hour Benefits: Paid time off Experience: Management: 1 year (Preferred) Work Location: In person

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